JOBELLE NG JIAHUI
Singapore
Summary
Dedicated salaried employee committed to continuous learning and professional growth. Skilled in problem-solving, relationship management, and workflow optimization. Experienced in implementing workflow optimization techniques to boost productivity and deliver high-quality service. Motivated to expand expertise in administering critical business projects and processes.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Data Centre Operation Specialist
ST Telemedia Global Data Centers
08.2021 - Current
- Company Overview: Data Center Site Operations
- Checked credentials and identifying paperwork for all incoming employees and visitors and countercheck identification of persons entering and existing Data Center facility to eliminate unauthorized personnel.
- Managed Photo ID badge activity, security access card issues, provisioning, and de-provisioning of access to data center facility.
- Maintain physical access and logical access control and collaborating with Security officers on physical presence and carefully monitoring CCTV surveillance systems within Data Centre Operation Site.
- Support and participate in audit documentation to execute information security management and information security management system assessments (ISMS) on physical security and processes to meet audit requirements.
- Assists to oversee and feedback individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed.
- Assists to escalate issues to appropriate resolver group using company's standard incident management processes and tools.
- Perform all transactional procurement request in the procurement system – ie. creation of Blanket PO, amend PO, monitoring all open PO status.
- Vendor Management – Ensure proper submission for mandatory assessment forms and screen check required for onboarding new suppliers, maintenance of existing supplier records (if any), conduct periodic review on vendor performance assessment and supplier list maintenance in the procurement system.
- Contract management – Upload of new contracts, regular monitoring of existing contracts in system to ensure required compliance checks and assessment is performed for renew contracts.
- Perform data and spend analysis for all types of PRs / PO to plan and initiate cost savings initiatives.
- Manage updating capex (capital expenditures) and opex (operating expenditures) tracker reports.
- Examining an annual maintenance contract (AMC) pricing claim involves understanding the claim, reviewing the contract terms, and determining the validity of the claim based on the contract's provisions. Collect all relevant documents related to the claim, including invoices, repair reports, work orders, and any correspondence between parties. Maintain thorough documentation of all aspects of the process, including the AMC, goods received, pricing claims, and any correspondence with the supplier.
Corporate Secretary Associate
Prestige Fiduciary Pte Ltd
10.2020 - 07.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Update and Maintain company statutory registers and records including Registers of Controllers, Register of Nominee Directors & custody of company seal.
- Preparation of secretarial support by drafting resolutions and minutes of board actions during board and committee meeting to reflect board discharge of its fiduciary duties, and on-going corporate secretarial matters, i.e. opening and closing of bank accounts, change of directorship, change of business address, bank signatories, business activities, company paid -up capital and relevant statutory forms with applicable statutory requirements and abide by Company Constitution clauses.
- Assist managers in handling a portfolio of clients, including liaising with auditors.
- Liaising with clients (both local and offshore) in coordination of instructions and documentation, ad-hoc queries.
- Preparation and lodge filing of transactions in relation to client matters with ACRA & IRAS (E- Stamping). Process E-stamping with IRAS for transfer of shares, allotment of shares and issuance of share certificates.
- Conduct Know-Your-Customer (KYC) and Customer Due Diligence (CDD) review.
- Review Memorandum & Articles of Association on drafting relevant board resolutions.
- Organized envelopes, postage and mail correspondence for staff and management, coordinating with delivery and courier services.
- Used Microsoft Office software tools for relevant documentation.
Administrative Associate (Trade Finance Operation)
United Overseas Bank (UOB)
05.2019 - 10.2020
- Company Overview: Contract
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Assists to prepare shipping document of back-to back / Front- To Back Letter of Credit matching, Transfer Letter of Credit for DHL shipment, pickup, and courier services for prompt delivery to Bank's customers.
- Increased Awareness on ensuring Group Compliance and Control standard is observed and met in execution of customers' transaction requests.
- Assists in processing Swifts messages such as MT7XX, MT4XX, MT202 and MT103 / Telexes of transactions for approvals relating to bank guarantees from issuing bank and presenting banks.
- Uses technology and system tools as directed and within established guidelines.
- Adhered to Anti -Money Laundering guidelines, Terrorist Financing & Sanctions Regulations, and other regular internal policies.
- Ensures knowledge up to date by participating in individual and team training, meetings and reading information posted in knowledge management system.
- Maintains confidentiality of Bank's customer and data.
- Contract
Flight Crew Support Officer
ALG | Talent Specialists
05.2018 - 04.2019
- Company Overview: Contract
- Assisting and Attending flight crew queries and performing administrative data compilation/preparation of reports and handling device administration (including resetting and updating device OS setting).
- Collecting or arranging for collection of targeted number of mobile devices and related accessories from crew member arriving in Singapore (at respective Airport Terminal).
- Supporting dissemination of electronic memos and updated e-documents/notifications to flight crew members.
- Identified and Managed inventories (including issuing, returning and fault reporting) of mobile devices.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Arts - Accounting & Finance
Coventry University
Singapore 11.2020 - 09.2022
Diploma in Accounting and Finance -
London School of Business And Finance
Singapore 01.2019 - 10.2020
Foundation Diploma - Business Commerce
Kaplan Higher Education Academy
Singapore 04.2018 - 12.2018
GCE O LEVEL -
Bartley Secondary School
Singapore 01.2013 - 01.2017
Skills
- Analytical problem-solving
- Regulatory Compliance
- Proficient in Microsoft Office
- Corporate documentation management
- Audit management
- Data confidentiality management
- Customer Service-Oriented
- Access control management
- Operations coordination
- Collaborative communication
- Resource allocation management
- Incident response management
Personal Information
- Citizenship: Singapore Citizen
- Date of Birth: 07/07/2000
Timeline
Data Centre Operation Specialist
ST Telemedia Global Data Centers
08.2021 - Current
Bachelor of Arts - Accounting & Finance
Coventry University
11.2020 - 09.2022
Corporate Secretary Associate
Prestige Fiduciary Pte Ltd
10.2020 - 07.2021
Administrative Associate (Trade Finance Operation)
United Overseas Bank (UOB)
05.2019 - 10.2020
Diploma in Accounting and Finance -
London School of Business And Finance
01.2019 - 10.2020
Flight Crew Support Officer
ALG | Talent Specialists
05.2018 - 04.2019
Foundation Diploma - Business Commerce
Kaplan Higher Education Academy
04.2018 - 12.2018
GCE O LEVEL -
Bartley Secondary School
01.2013 - 01.2017
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