Muhammad Amin Bin Samsudin
Summary
Responsible Cinema Crew with ample experience handling high volume of customers and transactions. Demonstrates efficiency under pressure and adapts to changing customer needs and situations. Flexible with multitasking skills and committed to providing enjoyable movie-going experiences. Strong work ethic and excitement to create warm and welcoming environment for movie-goers.
Overview
3
3
years of professional experience
Work History
Cinema Crew Member
Golden Village
12.2021 - Current
- Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.
- Assisted patrons by giving directions to areas inside or outside venue.
- Checked IDs for age-restricted shows in compliance with regulations.
- Worked with other staff members for smooth theater operations.
- Prepared reports on daily activities and sales to provide management with relevant information.
Crew Member
McDonald's
03.2020 - 01.2022
- Worked front counter, kitchen and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
No Degree - Retailing
Institute of Technical Education (ITE)
Simei02.2022
Skills
- Company Safety Standards
- Credit Card Transaction Processing
- Client Satisfaction
- Safe Work Practices
- Payment Method
- Cash Register Operations
- Sell Tickets
- Sales Techniques
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Intermediate (B1)
Timeline
Cinema Crew Member
Golden Village
12.2021 - Current
Crew Member
McDonald's
03.2020 - 01.2022
No Degree - Retailing
Institute of Technical Education (ITE)
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