Muhammad Shahzwan Bin Abdul Talib

• Managed Condominium Operation The Avenir to ensure high living standards for resident.
• Inspect , supervise and monitor schedule of work carried out by term contractor.
• Oversee Landscape,Cleaner and Defect management.
• Incharge of all common area (washroom , corridors , roof , etc.)M&E Services ( Centralized aircon , Lift , pumps, etc.)
• Attend to resident and occupiers feedback and provide excellent customer services and when required, deliver efficient customer service recovery to ensure resident satisfaction , within the ambit of the law of BMSMA.
• Prepare minutes and attend all council meetings.
• Attend all emergency situations.
• Inspect units renovation work and ensure compliance with Management House Rule

Coordinated services and staff at Beach Resort and Equarius Hotel.

• Provides administrative support and duties to ensure efficient operations

of hotels

• Answer phone calls, schedule meetings and appointments and support

vendor visits

• Coordinates new team members onboarding, procurement and payments

of items and services

• Provide operational support to the front office team if and when required

• Exhibits polite and professional communication via phone, email and

in-person.

(Contract Basis)

• As a Property Officer at CBM Pte Ltd, I was responsible for assisting with the management and maintenance of properties under the companies' portfolio. I supported the implementation of property management strategies, liaised with Tenants and contractors, and ensured the smooth operation of the properties.
• Additionally, I contributed to the overall maintenance and upkeep of the properties, ensuring a high standard of living for tenants.
• Assist in the management and maintenance of properties within the company's portfolio
• Liaise with tenants and contractors to ensure smooth property operation
• Contribute to the overall maintenance and upkeep of the properties
• Support the implementation of property management strategies

(Contract Basis)

• Managed the daily operations of a construction site, including scheduling, budget tracking, and safety protocols
• Report all maintenance needs to the supervisor in a timely manner, resulting in timely repairs and improved safety.
• Conducted thorough site visits and inspections to ensure compliance with safety regulations and quality standards
• Created a comprehensive safety plan that ensured compliance with OSHA regulations and minimize the risk of injury on the job site
• Developed a safety program that resulted in zero on-site injuries
• Conducted regular site visits and inspections to ensure progress and compliance with safety regulations
• Contract Basis

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.