Summary
Overview
Work History
Education
Skills
Timeline
Generic
May Tan

May Tan

Singapore

Summary

Committed to achieving client satisfaction, and meeting and exceeding goals

Overview

11
11
years of professional experience

Work History

Property Executive

Knight Frank Property and Facilities Management
07.2024 - Current

• Conduct site inspection, identify building defects and supervise maintenance and
improvement works.
• Carry out all work and duties in accordance to the Standard Operating Procedures
(SOP)
• Submit reports and recommendations to ensure the daily operations of the assigned
developments run smoothly.
• Coordinate, prepare and set up budgets, documents, contracts and processes for
operations of assigned developments.
• Process payments.
• Draft and/or vet all outgoing correspondences, notices, circulars, letters, minutes of
meetings.
• Maintain and update all checklists and reports in accordance to the SOP.
• Coordinate and convene General Meetings of Management Corporations in
accordance to the SOP and relevant statutes
• Manage residents’ and Management Corporations’ requests and feedback on the
management, maintenance and defects.
• Manage supply and service contracts as approved by Council .

Property Executive

Knight Frank Property and Facilities Management
11.2022 - 06.2024

• Conduct site inspection, identify building defects and supervise maintenance and
improvement works.
• Carry out all work and duties in accordance to the Standard Operating Procedures
(SOP)
• Submit reports and recommendations to ensure the daily operations of the assigned
developments run smoothly.
• Coordinate, prepare and set up budgets, documents, contracts and processes for
operations of assigned developments.
• Process payments.
• Draft and/or vet all outgoing correspondences, notices, circulars, letters, minutes of
meetings.
• Maintain and update all checklists and reports in accordance to the SOP.
• Coordinate and convene General Meetings of Management Corporations in
accordance to the SOP and relevant statutes
• Manage residents’ and Management Corporations’ requests and feedback on the
management, maintenance and defects.
• Manage supply and service contracts as approved by Council .

Portfolio Officer (HQ)

Smart Property Management (S) Pte Ltd
03.2021 - 08.2022
  • Attending the council meeting/Annual General Meeting
  • Preparing the action plan
  • Preparing meeting slide
  • Manage few non man site
  • Manage MA reporting on a monthly, quarterly, annual basis
  • Assist stand in cover site staff on leave
  • Assist Site Collection document to HQ
  • Handling meeting slide, MA report, no man site defect, quotation and get approval by council

Administrative Assistant

Smart Property Management Pte Ltd
01.2019 - 08.2020
  • Monthly MA Report
  • Arrears Management (outstanding of MF/SF arrears, lawyer)
  • Handling resident’s feedback
  • Updating strata roll and updated residence particular detail
  • Handling all the season decoration
  • Assist the Condominium Manager in handling and maintaining proper records of enquirers or complaints received from residents, petty cash management and booking of estate facilities
  • Filing of all document i.e
  • Council meetings, correspondence, Service Report, PR, AGM, EOGM and respective files
  • Handling Maintenance collection and facility collection fund
  • Handling of notice board, Stationery support and replenishment
  • Compile monthly facility report for billing
  • Assist to advise resident on access card application and follow up
  • Handling of the moving / renovation/Car application
  • Prepare PR Summary as per admin workflow
  • Handling recycling and Photocopier Machine

Property Officer

Orchard Scott
08.2017 - 12.2018
  • Manage residents’ and Management Corporations’ requests and feedback on the management, maintenance and defects
  • Monthly MA Report
  • Arrears Management (outstanding of MF/SF arrears, lawyer)
  • Handling the part of term contractor
  • (etc Pest control, Gym, Scent, Gardener, Refuse removal, automatic door)
  • Assist General Manager for Annual General Meeting location setup, printing document, order catering & sound system
  • Assist to advice and process resident renovation guideline and application
  • Carry out estate inspection, identify building defects and supervise maintenance and improvement works
  • Monthly MA Report
  • Arrears Management (outstanding of MF/SF arrears, lawyer)
  • Updating strata roll and updated residence particular detail
  • Handling all the season decoration
  • Handling Resident feedback, Water leaking and prepare all the circular, notice and signage
  • Handling Insurance claim

Resident Relations Officers

Knight Frank Property Asset Management Pte Ltd
09.2016 - 07.2017
  • Handling resident’s feedback
  • Assist the Condominium Manager in handling and maintaining proper records of enquirers or complaints received from residents, petty cash management and booking of estate facilities
  • Filing of all document i.e
  • Council meetings, correspondence, Service Report, PR, AGM, EOGM and respective files
  • Handling Maintenance collection and facility collection fund
  • Handling of notice board, Stationery support and replenishment
  • Compile monthly facility report for billing
  • Assist to advise resident on access card application and follow up
  • Handling of the moving / renovation/Car application
  • Prepare PR Summary as per admin workflow
  • Handling recycling and Photocopier Machine
  • Petty cash & attendance
  • Supply of the gas services

Admin Assistant

Kingston Property Maintenance Services Pte Ltd
09.2013 - 08.2014
  • Handling Resident handover and take over key
  • Handling resident’s feedback
  • Assist the Condominium Manager in handling and maintaining proper records of enquirers or complaints received from residents, petty cash management and booking of estate facilities
  • Filing of all document i.e
  • Council meetings, correspondence, Service Report, PR, AGM, EOGM and respective files
  • Handling Maintenance collection and facility collection fund
  • Handling of notice board, Stationery support and replenishment
  • Compile monthly facility report for billing
  • Assist to advise resident on access card application and follow up
  • Handling of the moving / renovation/Car application
  • Prepare PR Summary as per admin workflow
  • Handling recycling and Photocopier Machine

Education

Legislation Course - Managing Agents

BCA Academy
06.2021

Strata Management Certificate -

Singapore Polytechnic
12.2017

Project a Positive and Professional Image - undefined

NTUC LEARNINGHUB PTE. LTD.
05.2017

Induct Security Personnel - undefined

Security Industry Institute (SII)
01.2016

Assist in the evacuation of premises - undefined

POLWEL CO-OPERATIVE SOCIETY LIMITED
02.2014

IT Certificate - undefined

ICDL Singapore
09.2012

Career Readiness Certificate - undefined

SSA ACADEMY PTE. LTD.
07.2012

Industry Trainer Certificate - undefined

ITE Singapore
08.2004

Skills

  • Leadership
  • Ability to Work Under Pressure
  • Customer Service
  • Ability to Multitask
  • Management
  • Teamwork
  • Microsoft PowerPoint

Timeline

Property Executive

Knight Frank Property and Facilities Management
07.2024 - Current

Property Executive

Knight Frank Property and Facilities Management
11.2022 - 06.2024

Portfolio Officer (HQ)

Smart Property Management (S) Pte Ltd
03.2021 - 08.2022

Administrative Assistant

Smart Property Management Pte Ltd
01.2019 - 08.2020

Property Officer

Orchard Scott
08.2017 - 12.2018

Resident Relations Officers

Knight Frank Property Asset Management Pte Ltd
09.2016 - 07.2017

Admin Assistant

Kingston Property Maintenance Services Pte Ltd
09.2013 - 08.2014

Project a Positive and Professional Image - undefined

NTUC LEARNINGHUB PTE. LTD.

Induct Security Personnel - undefined

Security Industry Institute (SII)

Assist in the evacuation of premises - undefined

POLWEL CO-OPERATIVE SOCIETY LIMITED

IT Certificate - undefined

ICDL Singapore

Career Readiness Certificate - undefined

SSA ACADEMY PTE. LTD.

Industry Trainer Certificate - undefined

ITE Singapore

Legislation Course - Managing Agents

BCA Academy

Strata Management Certificate -

Singapore Polytechnic
May Tan