Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Co-curricular Activities (CCA)
Academic Background
Generic

Muhammad Haziq Zihni Bin Nor Muhammad Ismail

S670182

Summary

Recent graduate with foundational knowledge in IT and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

9
9
years of professional experience

Work History

Prime Mover (Container Handling Specialist)

GKE Services PTE LTD
01.2023 - Current
  • Basic knowledge of port operations
  • Basic knowledge of using Portnet to check for vessels ETA and ETD
  • Operate prime mover with telematics technology within PSA container terminal (Yard and Vessel)
  • Liaise with Traffic Controller on daily jobs
  • Ensure a smooth and timely transaction of containers and cargos between Yard and Vessel
  • Followed safety protocols to prevent accidents and injuries.
  • Served as a Container Handling Specialist, operating prime mover vehicles within the Pasir Panjang Terminal port. My role centered on facilitating efficient cargo and container movement between vessels and the yard, ensuring timely transactions.
  • Additionally, I had the privilege of broadening my understanding of port terminal operations. I was entrusted with the role of a foreman, where I managed the daily operations of fellow Prime Mover Drivers. This experience allowed me to delve deeper into the intricacies of terminal management and operational coordination.

Fire Fighter

SCDF (NS)
01.2021 - 01.2023
  • Certified first aider through the Home Team First Aid program, encompassing BCLS and CPR+AED certifications.
  • Completed timely administrative tasks such as record-keeping, report writing, budget monitoring, or personnel evaluations to support department operations.
  • Led emergency response operations, ensuring quick and effective fire suppression.
  • Mentored junior firefighters in safety protocols and equipment handling.
  • Coordinated with emergency services to optimize incident management processes.
  • Oversaw maintenance of firefighting equipment, ensuring operational readiness.
  • Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.

Salesperson

Catalyst Marketing Solutions PTE LTD
01.2020 - 01.2021
  • Conducted door-to-door sales across different areas in Singapore
  • Worked to build relationships with customers and built potential for additional sales.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

IT Security Helpdesk

Pactera EDGE Technologies Singapore Pte Ltd
01.2019 - 06.2019
  • Did level 1 security analysis and troubleshooting for users such as troubleshooting network issues, configuring firewalls, and installing the latest Microsoft versions.
  • Learned and adapted quickly to new technology and software applications.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Dispatch Rider

Deliveroo Rider
01.2018 - 01.2021


  • Self-motivated, with a strong sense of personal responsibility.
  • Expected Salary: $2700-$3000
  • Strengthened communication skills through regular interactions with others.

Stocking Lead

Noel Gifts International
09.2016 - 03.2017
  • Oversaw inventory management processes, ensuring optimal stock levels and organization.
  • Trained and mentored team members in stocking procedures and safety protocols.
  • Implemented efficient restocking techniques, reducing downtime during peak hours.
  • Coordinated with management to streamline warehouse operations and improve workflow efficiency.
  • Optimized warehouse storage space utilization by strategically organizing products based on size, weight, or frequency of use.
  • Streamlined receiving processes by ensuring proper documentation was completed and submitted in a timely manner.
  • Maintained strong relationships with vendors through regular communication regarding delivery schedules or delays.

Education

Diploma - Infocomm Security Management

Republic Polytechnic
01.2021

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Greenridge Secondary School
01.2016

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West View Primary School
01.2012

Skills

  • IT systems management
  • Proficient in PHP, HTML, Python, JavaScript, and MySQL
  • Skilled in creating documents, spreadsheets, and presentations using MS Office
  • Experience in: Digital Forensic Investigation, Create, Modify and Update Snort Intrusion Detection Systems (IDS), Penetration Testing using Kali Linux, AWS Cloud Administration, Network monitoring and analysis, IT Compliance Knowledge, Threat Hunting using SIEM, Operating System configuration and hardening in Windows/Linux, Virtualized Server Configuration
  • Fluent in English and Malay
  • Competitive sports involvement
  • Proficient in multiple team sports
  • Teamwork and collaboration
  • Problem-solving

Accomplishments

  • 2016: Sports Carnival 2016 Inter-House Floorball (2nd)
  • 2015: Greenridge Fairplay Challenge (Most-improved player)
  • 2015: Pertandingan Video 60saat 2015 Kelompok Barat 6 Peringkat Menengah Atas (1st)
  • 2014: Warriors Football Fiesta (1st)
  • 2012: Merit Bursary
  • 2012: W5 Cluster 5th H&F Carnival 2012 Target Games (2nd)
  • 2011: Assumption English School Outreach Programme 2011 (2nd runner-up)
  • 2007: Lower Primary Sports & Games Day 2007 (3rd)
  • 2007: Merit Bursary

Timeline

Prime Mover (Container Handling Specialist)

GKE Services PTE LTD
01.2023 - Current

Fire Fighter

SCDF (NS)
01.2021 - 01.2023

Salesperson

Catalyst Marketing Solutions PTE LTD
01.2020 - 01.2021

IT Security Helpdesk

Pactera EDGE Technologies Singapore Pte Ltd
01.2019 - 06.2019

Dispatch Rider

Deliveroo Rider
01.2018 - 01.2021

Stocking Lead

Noel Gifts International
09.2016 - 03.2017

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Greenridge Secondary School

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West View Primary School

Diploma - Infocomm Security Management

Republic Polytechnic

Co-curricular Activities (CCA)

Republic Polytechnic (2017 – 2018) Ultimate Frisbee

Greenridge Secondary School (2013 – 2016) Soccer Team 

West View Primary School (2007 – 2012) Soccer Team

Academic Background

  • Republic Polytechnic (Diploma in Infocomm Security Management DISM)
  • Modules: Mathematics, Data Communications & Networking, Introduction To Programming, Object-Oriented Programming, Web Application Development In php, Cognitive Processes and Problem Solving, Database Systems, Operating Systems Security, IT in Business Processes, Internetworking Security, Networks and Internetworking, IT Security & Management, Organisational Behaviour, Effective Communication, IT Project Management, Digital Security and Forensics, Intrusion Detection and Prevention, Ethical Hacking, Cloud Infrastructure Security, IT Compliance and Risk Management, Avionics Systems, Application Security, Security Information Management, Project
  • Greenridge Secondary School
  • Subjects: English Language, Combined Humanities, Science (Physics/Chemistry), Food & Nutrition, Malay, Malay (Oral), Design and Technology, Mathematics
Muhammad Haziq Zihni Bin Nor Muhammad Ismail