Muhammad Harith
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my strong work ethic and food safety knowledge at Kentucky Fried Chicken to significantly improve service quality. My expertise in customer service and food preparation, coupled with a knack for maintaining high cleanliness standards, consistently elevated team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Service Crew Member
Kentucky Fried Chicken
11.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Kitchen Crew Member
Parkroyal Hotel
09.2024 - 09.2024
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Implemented effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
- Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
Retail Worker
Nike
10.2023 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
No Degree - Western Culinary Arts
ITE COLLEGE WEST
Choa Chu Kang01-2026
No Degree - N-LEVELS
Greenridge Secondary School
31 Gangsa Road 01-2024
Skills
- Customer service
- Quality control understanding
- Patience and empathy
- Cleaning and sanitizing
- Store cleaning
- Strong work ethic
- Food preparation expertise
- Food safety knowledge
- Cash handling accuracy
Timeline
Kitchen Crew Member
Parkroyal Hotel
09.2024 - 09.2024
Retail Worker
Nike
10.2023 - 01.2024
Service Crew Member
Kentucky Fried Chicken
11.2021 - Current
No Degree - Western Culinary Arts
ITE COLLEGE WEST
No Degree - N-LEVELS
Greenridge Secondary School
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