Mohammed Nayim Bin Abdul Salim

Detail-oriented Logistics and Supply Chain management major with extensive customer service experiences spread across various jobs. Seeking to leverage the acquired academic knowledge and past work experiences in customer service, to effectively fill a management trainee or an entry level position.

• CUSTOMER SERVICE, Attracted customers by handing out brochures thus allowing for an increase in sales on days that needed an extra push. Assisted customers with the rides by explaining in a clear tone and with a smile. At the same time, ensuring that they are safe and comfortable. For the anxious customers I made them feel calm and composed. Customers thanked me for an excellent service and some even recommended their friends or went for subsequent rounds.
• LEADERSHIP, Led a small team of new recruits by showing them part of the ropes of the job as I was one of the more experienced part timers around. Helped them to get adjusted to the job, motivated whenever needed. Appointed as sectional leader in concert band. Managed and led my section by making sure that their attendance was always accounted for and reasons if not. Motivated them if needed. As a team effort, we managed to achieve Silver during our Singapore Youth Festival grading. During the transition of my school's merger, I had to verify for all the instruments and that nothing was missing or misplaced.
• SEEKING NEW CHALLENGERS, Requested my managers and supervisors to impart knowledge with regards to the operations, assisted in troubleshooting or maintenance work whenever needed, climbed a 60m tower with my manager's supervision that were all beyond my jobscope. As a result of all that, I was better equipped to the understanding of the rides and I overcame my fear of heights. Expanded my role as a man in my infantry unit to PC runner. Felt that my role as a man was not contributing enough to the unit and wanted a new challenge. Helped my PC plenty and reduced his workload.

I am a detail-oriented person who loves interacting with people. I am able to communicate effectively to ensure excellent guest or customer services are achieved.