MOHAMMAD NAZIRUL ALIF BIN MOHD AMINUDDIN
SENIOR RETAIL ASSISTANT
JOHOR
Summary
To build a career in an established company wherein I can share multitude and flexible knowledge for the job I am entrusted to handle. As well as to recognize my significance in the company with my full effort and dedication towards its success.
Hardworking and passionate job seeker with strong organizational skills eager to secure a permanent job position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
SALES ASSISTANT (DRY DEPARTMENT)
COLD STORAGE PTE.LTD.
09.2017 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers to locate products and checked store system for availability of merchandise on other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
- Replenishing stocks in the shop floor. Averaging 5 to 10 roll cages daily.
HOTEL HOUSEKEEPER
V HOTEL
10.2015 - 08.2017
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Checked more than 30 guest rooms daily to identify damages or maintenance needs and reported to supervisor for prompt response.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before check-in.
Education
High School Diploma -
SEKOLAH MENENGAH TEKNIK TANJUNG PUTERI
JOHOR BAHRU 01.2008 - 12.2010
Skills
Processing payments like foodpanda
Display building like block stacking of bulk items
Sales expertise like knowing saleable items depending on holiday seasons and purchase trending
Stock management like determining low stocks for ordering
Educationalattainment
SMK TEKNIK TANJUNG PUTERI (VOCATIONAL)
Personal Information
- Age: 31
- Height: 1.56 m
- Date of Birth: 11/19/93
- Gender: Male
- Nationality: Malaysian
- Marital Status: Single
Certification
BEST EMPLOYEE AWARDEE - COLD STORAGE
Timeline
BEST EMPLOYEE AWARDEE - COLD STORAGE
11-2021
BEST EMPLOYEE AWARDEE - COLD STORAGE
01-2019
SALES ASSISTANT (DRY DEPARTMENT)
COLD STORAGE PTE.LTD.
09.2017 - Current
HOTEL HOUSEKEEPER
V HOTEL
10.2015 - 08.2017
High School Diploma -
SEKOLAH MENENGAH TEKNIK TANJUNG PUTERI
01.2008 - 12.2010
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