Mohamed Munzeer Bin Mohamed Abdul Kader

• To prepare reports, Incident Reports
• To perform trend analysis on incident and problems records including alerts and alarms from the Monitoring System and recommend correct and preventive actions.
• Manage, oversese and the control the effieciency of SSOE 2 Operations
• Communicate the relevant SLAs, process and procedures
• Direct and motivate team members, manage task assignment as appropriate.
• Review and approve monthly report

Dedicated and proactive Assistant Operation Manager with a strong commitment to optimizing daily business operations and supporting cross-functional teams. Seeking to leverage my expertise in preparing agency reports for EUCD, Storage & Network, and collaborating closely with leads to enhance operational efficiency and drive business growth. I aim to provide insightful end-of-month reports, highlight achievements, and offer forward-looking forecasts to contribute to the Agency's strategic decision-making.

• Planning with Agency & Patch Team on Patches deployment for Pilot & Mass deployment for All qualify GSIB Machines for WOG

• Enforcing Monthly Patch in CPPM as PER IM8 & Govtech requirement

• Enforcing Monthly Patch in CPPM as PER IM8 & Govtech requirement

• Checking SR & PSS for Outstanding

• To propose PSS Services for:
• IT support services; and
• Project management and planning services.
• Installation and configuration services

Software/Hardware Engineer with 13 years of experience in supporting infrastructure and systems rollout, with IBM Singapore and managed a portfolio of 5 accounts CAAS, SIA, SATS, SILKAIR, DBS BANK

Managing the Backend of the MLM System

To oversee the Business Operation in IT

Provide Training to Schools & Cooperates Organisation