MOHAMED FIRDAUS BIN MOHAMED IMRAN

Deployment @ CITIBANK

• Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
• Recorded incident reports with detailed accounts of occurrences.
• Conducted regular patrols of facility to detect and deter security threats.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
• Collaborated with management to develop security policies and procedures.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Monitored and approved access control systems for accessibility to authorized personnel.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
• Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
• Developed and maintained emergency response plans to promote fast and effective action during crises.

• Guarding and Patrolling at the bank area
• Access control
• Attending to fire incident or fire alarm
• Attending to visitors entering/exiting the premises
• Doing clocking inside and outside of the building
• Handle Incident Report
• Wheel-Clamping duty
• Escorting ambulance or police personnel during emergencies
• Monitoring CCTV in the Fire Command Centre
• Teach new OJT staff on site
• Deployment @ CITIBANK

• Guarding and Patrolling at Condo area
• Access control
• Attending to fire incident or fire alarm
• Attending to residences needs and complains
• Doing clocking and meter reading around condo area
• Handle Incident Report
• Wheel-Clamping duty
• Escorting ambulance or police to the resident unit that they are going to

• Guarding, Patrolling/Clocking, Bag checks @ MRT STATIONS (SMRT)
• Handling Incident Report
• Look out for suspicious looking person or unattended bag
• Ensure safety of passengers taking the train
• Doing daily reports on the Occurrence Book
• Handling Lost & Found items
• Deployment @ SMRT

• Assist/Attend to passenger needs
• Printing out boarding pass
• Check in baggage according to the weight limit
• Issuing lounge access to frequent flyer or members of the airline
• Provide wheelchair services for the elderly or handicap
• Escorting VIPs
• Gate duties
• Checking of visas
• Identify high risk passport
• Checking of passport expiry before checking in the passenger
• Left the company due to pandemic

• Enforcement duties
• Protection of government/non-government buildings
• Escorting VIPs
• Deployment Islandwide

• Loading & Unloading, Sorting and Scanning
• Deployment @ E-commerce

• Good Leadership Skills
• Teamwork
• Multi-tasking
• Discipline
• Responsible
• Punctuality
• Rank: CPL
• Awards obtained as follows: Company Best Recruit in 2016

• Handling restaurant guests booking and ushering the guest to their tables
• Taking order and serve
• Good communication skills and customer service