Able to work under stress & fast paced environment, good at multi tasking. Highly dedicated with well-developed communication skills, thus able to interact with all levels of public and higher management. Self-starter, observational learner and works well independently or as a member of a team. Attended numerous customer service courses, is also able to handle difficult customers through my 4 years of service in one of the harshest customer service environments ~ The Singapore Traffic Police Force Co-ordinate and supervised major events such as F1, National Day, APEC Computer proficiency (Microsoft Word, Excel, Powerpoint)