Mohamad Farid
Summary
- Good listening, building a rapport,
- Showing great product, knowledge, patience
- Communication clearly, solving problems
- Resolving conflict
- Being approachable
- The ability to meet and exceed customer needs by providing timely, effective and empathetic support.
- The safety of colleagues and customer
Overview
22
22
years of professional experience
Work History
Singapore Police Force
Ministry Of Home Affairs
07.2002 - Current
- Keeps community safe and the responsibilities
- Reacting to emergencies, responding to and answering calls
- Building a case, collecting evidence, investigating crimes and safeguarding crime scenes
- Attending critical emergencies and incidents
- Managing and handling community safety concerns
- Assisting in dispute resolution
- Taking statement from eyewitness and conducting interviews with suspected criminals
- Preparing details and comprehensive reports about cases they're a part of
- Serve as a Taser trainer, Coaching staffs to new officer
- Group Leader and covering Deputy Team Leader
Education
National Technical Certificate Grade Two - Computer Technology
Institute of Technical Education Singapore
Yishun New Town, Null, Singapore12-2000
N Level -
Ahmad Ibrahim Secondary School
Yishun New Town, Null, Singapore12-1998
Skills
- Customer Service
- Problem-solving abilities
- Multitasking
- Proficient in Microsoft Words, Excel and Powerpoint
Accomplishments
Certificate of Participations - The mindful leader
Certification of Completion - Data Analytics Awareness E-Course
Certification of Attendance - Starting small, Finishing Rich
Certificate of Participation - Workshop on Good Grammar and Statement recording
Statement of Attainment - Deliver Service Excellence
Certificate of Accomplishment - Probationer Competency Assessment Officer Course
Certificate of Accomplishment (Civil Service College) - Grammar for effective Communications
Certificate of Accomplishment (Civil Service College) - Working Effectively with your supervisor
Certificate of Singapore Civil Defense Force - Community Emergency Preparedness Programe
Certificate of Accomplishment (Civil Service College) - The Course Stress Management
Certificate of Achievement - Intermediate Bahasa Indonesia
Certificate of Achievement - Elementary Bahasa Indonesia
Certificate of Training - Ammo Safety Management Course
Certificate (HSA) - Criminal Registration Course
Certificate of Accomplishment - Attitude: Your Most Priceless Possession
Certificate of Accomplishment - Productivity, quality and work ecnomics
Commendation Award
Mostly involve in sports
Love sports such as jogging, marathon, playing balls games and cycling.
Additional Information
Well verse communications, writing reports/replies to supervisors and clients
Languages
English
Malay
Indonesian
Intermediate (B1)
Timeline
Singapore Police Force
Ministry Of Home Affairs
07.2002 - Current
National Technical Certificate Grade Two - Computer Technology
Institute of Technical Education Singapore
N Level -
Ahmad Ibrahim Secondary School
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