Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Michelle Soh Li Ying

Student

Summary

Ongoing student in Institute of Technical Education studying Hospitality Operations. A organized person with trainrd work experiences in the Food and Beverage industry. Customer oriented, hardworking and highly dedicated to work in the service industry. Adapting to changes quickly and work driven.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Service Crew Member

Krispy Kreme Donuts
12.2021 - Current
  • Communication skills.
  • Worked flexible hours across morning, afternoon and weekend.
  • Handled cash transactions responsibly.
  • Does daily sales report.
  • Familiar with products to answer inquiries.
  • Customer service.

Service Crew Member

The Daily Scoop
07.2024 - 12.2024
  • Maintain cleanliness of work environment to improve customer experience.
  • Supported management with daily inventory tasks.
  • Proper hygiene standards.
  • Does both front-of-house and back-of-house roles.
  • Ability to learn quickly and adapt to new situations.
  • Customer services.

Education

No Degree - Hospitality Operations

Institute of Technical Education
Singapore
04.2001 -

No Degree -

Fairfield Methodist School (Secondary)
Singapore
04.2001 -

Skills

  • Customer service
  • Safe handling standards
  • Food preparation procedures
  • Active listening
  • Team player
  • Product Knowledge
  • Attention to detail
  • Adaptability
  • Integrity and honesty

Interests

Vlogging

Timeline

Service Crew Member

The Daily Scoop
07.2024 - 12.2024

Service Crew Member

Krispy Kreme Donuts
12.2021 - Current

No Degree - Hospitality Operations

Institute of Technical Education
04.2001 -

No Degree -

Fairfield Methodist School (Secondary)
04.2001 -

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