PEI XI LIM
Summary
Highly proficient in AutoCAD and Microsoft Office Suite
Currently studying with foundational knowledge in Full-Stack Web Developer and hands-on experience gained through academic projects and internships.
Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
2
2
years of professional experience
Work History
Coffee specialist
Nespresso
04.2024 - Current
- Resolved customer complaints with empathy and understanding
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
- Maintained inventory of coffee machines and capsules, ensuring a smooth and consistent workflow
- Operated and maintained coffee and espresso machines, ensuring proper maintenance and cleanliness
- Prepared and served specialty coffee drinks with excellent presentation and taste
- Organized and maintained the espresso machine and coffee-making equipment, ensuring consistent performance and taste
Retail Crew
Ralph Lauren
10.2023 - 12.2023
- Assisted customers in selecting clothing and accessories that were in line with their personal style and budget
- Performed cashier duties in a high-volume retail environment, processing up to X transactions per shift
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
Retail Crew
Crocs
04.2023 - 08.2023
- Build consolidated reports for regular merchandising analysis, hind sighting, and performance tracking
- Influence merchandising and business decisions with thoughtful insights, sound action plans and solutions for achieving targets
- Create presentation tools for strategic communications
- Support sample product reviews and system deliverables
- Collaborate with cross functional retail team to ensure smooth execution against plan
Education
Polytechnic Diploma / Associate's Degree - Full Stack Development
Ngee Ann Polytechnic
535 Clementi Rd, Singapore 59948903-2027
Mechanical Engineering -
Ite College West
01.2021
"N" level -
Anderson Secondary School
02.2017
Skills
- Microsoft Excel
- Communication Skills
- Customer Service
- CAD & Engineering Design
- Microsoft Office Suite
- Relationship building and management
- Capital management
- Sales prospecting
- Software development lifecycle
- NET framework
- Responsive design
- Continuous integration
Languages
English
Chinese
Profile
C.A.D, Microsoft Office Suite (Word, Excel, PowerPoint)
Able to convey information persuasively both orally and in writing.
Facility for building positive relationships with others with humor, helpfulness, and cultural sensitivity.
Able to apply lessons learned as a lettered student athlete to motivate and support all team members in assigned tasks and projects. Work well both independently and as a dedicated team member. Natural and proactive problem-solver, able to identify own past mistakes and eliminate errors and improve.
Hobbies and Interests
- Rollerskating
- Skateboarding
- Cycling
- Swimming
- Cooking
- Geeky retro handheld game projects
- Anime
- Movies
- American tv series
Timeline
Coffee specialist
Nespresso
04.2024 - Current
Retail Crew
Ralph Lauren
10.2023 - 12.2023
Retail Crew
Crocs
04.2023 - 08.2023
Polytechnic Diploma / Associate's Degree - Full Stack Development
Ngee Ann Polytechnic
Mechanical Engineering -
Ite College West
"N" level -
Anderson Secondary School
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