Suraindren Thiagarajan
Singapore
Summary
Recent graduate with foundational knowledge in Chemistry and Microbiology, hands-on experience gained through academic projects, internships and previous work experiences. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
Work History
Coffee Specialist
Nespresso
10.2023 - Current
- Provide excellent customer service by interacting with customers, respond to their questions, and make tailored recommendations based on their preferences
- Expertise in using Nespresso coffee makers, including familiarity with various models, features, and troubleshooting methods
- Show clients how to operate the machines and offer advice on upkeep and cleaning
- Educate customers on coffee brewing techniques, such as espresso preparation, milk frothing, and latte art
- Conduct workshops, training sessions, or demonstrations to teach customers how to make the most of their Nespresso machines and create café style coffee beverages at home
- Ensure that all products and machines meet Nespresso's quality standards by conducting regular checks and inspections
- Monitor stock levels of coffee capsules, machines, and accessories, and coordinate with management to replenish inventory as needed
- Also assist with merchandise display and organization within the store
- Handle administrative tasks such as processing transactions, managing customer inquiries via phone or email, and maintaining accurate records of sales and inventory
IT and Instrumentation Support Engineer
GlaxoSmithKline
04.2023 - 09.2023
- Company Overview: (Tuas, Vaccines)
- Analyze and fix technical problems with instrumentation equipment and IT systems
- Preserve precise records of maintenance plans, equipment setups, troubleshooting techniques, and user manuals
- For support efforts to be efficient and consistent, documentation is essential
- Make sure that the instrumentation equipment conforms to the applicable safety standards and industry rules
- Put policies and procedures in place to reduce the hazards connected to using instrumentation devices
- Installing, setting up, and maintaining the servers, networking hardware, and software that make up an IT infrastructure
- Installing, adjusting, and caring for instrumentation apparatus and gadgets to guarantee their precise and dependable operation
- Combining IT infrastructure with instrumentation systems to guarantee smooth data transfer and communication between instruments and data management systems
- Working together with engineers and software developers to combine specialized software with instrumentation systems for certain applications
- (Tuas, Vaccines)
Mortar Detachment Commander
3rd Battalion Singapore Guards
05.2021 - 05.2023
- In charge of organizing and directing the mortar unit's tactical application in support of the mission's overarching goals
- To ascertain the optimal firing positions and mortar fire usage, this may entail examining the topography, the positions of the adversaries, and other pertinent variables
- Accountable for making certain that each member of the detachment has received the necessary training and is ready to do their jobs with efficiency
- To maintain competence in mortar operations and related abilities, regular training exercises, drills, and simulations must be carried out
- Accountable for giving the detachment's members competent leadership
- This includes establishing the general tone and direction of the detachment, advising, and mentoring subordinates, and making sure that everyone in the detachment is aware of their own tasks and responsibilities
- Responsible for maintaining effective communication and coordination with other units and elements within the larger organization
- This may involve liaising with higher headquarters, coordinating fire support missions with other units, and ensuring that the mortar detachment is integrated into the overall operational plan
- Accountable for keeping up efficient coordination and communication with various departments and components inside the bigger company
- This could include communicating with higher headquarters, organizing fire support missions with other units, and making sure the mortar detachment is included in the operation plan
IT and Instrumentation Support Engineer
GlaxoSmithKline
09.2020 - 05.2021
- Company Overview: (Tuas, Vaccines)
- Analyze and fix technical problems with instrumentation equipment and IT systems
- Preserve precise records of maintenance plans, equipment setups, troubleshooting techniques, and user manuals
- For support efforts to be efficient and consistent, documentation is essential
- Make sure that the instrumentation equipment conforms to the applicable safety standards and industry rules
- Put policies and procedures in place to reduce the hazards connected to using instrumentation devices
- Installing, setting up, and maintaining the servers, networking hardware, and software that make up an IT infrastructure
- Installing, adjusting, and caring for instrumentation apparatus and gadgets to guarantee their precise and dependable operation
- Combining IT infrastructure with instrumentation systems to guarantee smooth data transfer and communication between instruments and data management systems
- Working together with engineers and software developers to combine specialized software with instrumentation systems for certain applications
- (Tuas, Vaccines)
Coffee Barista/Baker
Marks and Spencer Food
11.2019 - 02.2020
- This involves making specialty coffee drinks such drip coffee, espresso, and others in accordance with rules and recipes that have been set forth
- Mixing, forming, baking, proving, and decorating a variety of baked products, including cakes, pastries, cookies, and bread
- Operating and maintaining espresso machines, grinders, milk frothers, and other coffee-making equipment
- Using sheeters, dough dividers, mixers, ovens, and other baking equipment in a safe and efficient manner
- Keeping an eye on ingredient levels, ordering supplies, and rotating inventory to reduce waste and guarantee freshness
- Cleaning the coffee bar's furnishings, surfaces, and flooring to guarantee that hygienic requirements are satisfied
- Maintaining cleanliness in the bakery area, including equipment, utensils, and work surfaces, to ensure compliance with health and safety regulations
- Interacting with clients, responding to their inquiries regarding goods, and making recommendations considering their preferences
Cashier/Kitchen staff
NENE Chicken
03.2017 - 02.2019
- Preparing ingredients, including chopping vegetables, marinating meats, and portioning ingredients according to recipes
- Safely utilizing knives, grills, fryers, burners, and ovens in the kitchen
- Observing standard operating protocols for food safety and sanitation, such as cleaning work surfaces, donning gloves, and routinely washing hands
- Employing grills, fryers, stoves, ovens, and knives in a safe manner
- Adhering to the correct food safety and sanitation protocols, which include frequent hand washing, donning gloves, and sanitizing work areas
- Greeting guests, taking orders, and helping them with specials or menu items
- Accurately entering orders into the point-of-sale (POS) system, including special requests or modifications
Field Technician, Furnace and Boiler
Petrochemical Corporation of Singapore
12.2015 - 05.2016
- Installing new boiler and furnace systems in commercial, industrial, and residential settings in compliance with regional building codes and manufacturer requirements
- Ensuring that heating units are connected, positioned, and vented properly for both safety and maximum performance
- Identifying and fixing problems with heating components, pumps, valves, thermostats, and ignition systems that arise in boiler and furnace systems
- Diagnosing and fixing fuel supply, electrical, and mechanical issues to find the sources of the issues and put workable fixes in place
- Repairing or replacing damaged parts and readjusting systems to have them operating properly again
- Swiftly attending to emergencies and servicing calls, particularly in the event of severe weather or heating system breakdowns
- Doing inspections on-site and putting in place temporary solutions or workarounds to bring back heat until more extensive repairs are planned
- Engaging with clients to learn about their heating requirements, resolve issues, and offer advice on system upkeep, energy economy, and operation
- To earn the trust and happiness of customers, provide clear and competent explanations of repair alternatives, anticipated prices, and timescales
- Keeping thorough records of all service requests, examinations, fixes, and parts inventories
- Producing work orders, invoices, and service reports for billing and administrative records
- Notifying managers, supervisors, or clients as needed about findings, suggestions, and next steps
Education
Bachelor of Science - Molecular Biology and Applied Chemistry
LaTrobe University
05-2025
Diploma - Chemical and Green Technology
Nanyang Polytechnic
04.2020
Nitec - Chemical Process Technology (Petrochemical)
ITE College East
01.2017
‘O’ Level and ‘N’ Level - undefined
Serangoon Secondary School
01.2015
Skills
- Excellent math skills
- Solid problem solver
- Technical analysis
- Equipment testing and calibration
- Lab equipment processes
- Chemical handling
- Proficient in Microsoft Office, Power Apps and Power BI
- File management and laboratory documentation
Accomplishments
- Golden Key International Honour Society 2023
- Commander 7th Brigade best commander coin
- Specialist Cadet School Best Physical Fitness
- Specialist Cadet School Best Detachment
- Specialist Cadet School Graduate
- 3 Guards 19 Mono Dragon Boat Competition 1st Place
- GSK Best Innovation Award
- GSK PowerApps Most Creative Application
- ITE 2015 July – December Director List
- Edusave Award 2015
- Edusave Merit Bursary 2015, 2016
- Eagles Award 2015, 2016
- Edusave Good Progress Award 2013, 2014
- ITE service Gold Star Award 2015
- National Youth Achievement Award (Silver)
- Tiong Bahru Tanjong Pagar CSC 7 a side Football Tournament Champions 2017
- Inter-school ITE East H2O 9 a side Football 1st runner up 2015
Hobbies and Interests
- Futsal
- Reading
- Programming and learning codes/ Fixing hardware
- Playing Violin or Guitar
- Traveling
Timeline
Coffee Specialist
Nespresso
10.2023 - Current
IT and Instrumentation Support Engineer
GlaxoSmithKline
04.2023 - 09.2023
Mortar Detachment Commander
3rd Battalion Singapore Guards
05.2021 - 05.2023
IT and Instrumentation Support Engineer
GlaxoSmithKline
09.2020 - 05.2021
Coffee Barista/Baker
Marks and Spencer Food
11.2019 - 02.2020
Cashier/Kitchen staff
NENE Chicken
03.2017 - 02.2019
Field Technician, Furnace and Boiler
Petrochemical Corporation of Singapore
12.2015 - 05.2016
Nitec - Chemical Process Technology (Petrochemical)
ITE College East
‘O’ Level and ‘N’ Level - undefined
Serangoon Secondary School
Bachelor of Science - Molecular Biology and Applied Chemistry
LaTrobe University
Diploma - Chemical and Green Technology
Nanyang Polytechnic
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