Diligent Quality Manager with over nineteen years of experience making sure products and services meet internal and external standards. Skilled in planning, organizing, directing and leading the Quality department. Organized and analytical with excellent written and verbal communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Site Quality Manager
HOYA Technosurgical Corporation Singapore Branch
04.2021 - Current
Key Responsibilities
In charge of establishing the new manufacturing site's Quality Management System (QMS) and product quality. Among these are reducing production defects, providing a practical GMP guide for manufacturing teams, and increasing quality system maturity within the organization
Other Responsibilities
Responsible for transferring Technology and QMS systems from Japan Plant to Singapore's new facility.
Responsible for establishing a Quality system suitable to the Singapore plant.
Support the Japan Plant in customer audits and regulatory audits
Responsible for the maintenance and certification of the manufacturing site
Manage internal, external and supplier audit programs
Lead and coordinate all customer audits
Led the quality team to manage on‑site manufacturing QMS processes, including Design Transfer, Change Control, CAPA, Training, Risk Management, Validation.
Non‑conformance Product Control and Quality Data Analysis Review, Supplier Management, and Documents/Record Control.
Lead Projects for quality process improvement, analysis of product quality performance and reducing non-value-added systems/practices
Monitor and analyze product quality performance and enforce improvement actions to minimize deficiency and potential non‑conformances.
Improve the effectiveness of validation activities and enhance the qualification process by using improvement tools, statistical data analysis, and problem‑solving techniques.
Ensure manufactured products follow current QMS, International/Industry standards and regulatory requirements
Collaborate on consistency between HOTS manufacturing sites regarding product manufacturing system processes and specification requirements
Provide quality engineering support to operations and ensure no disruption to material supplies and production
Manage and develop a centre of excellence team that provides leadership, best manufacturing practices, research support and training for gaps
Construct QAS to meet customer demands and ameliorate after the establishment.
Authorize the final shipping decision of manufactured products
Coordinate the activities for QA to produce manufactured products smoothly
Appropriately implement technical education based on the QAS
Manage and supervise quality‑related education based on the QAS
Manage and oversee quality-related operations with customers, such as quality agreements, inspections, complaints, and CAPA
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Led the team of Quality assurance and Quality control to ensure that the right person was in the proper role
Manage prioritization of team resources and deliverables
Other activities as assigned by supervisor.
QA Lead
Sanofi Aventis Pte Ltd
09.2018 - 04.2021
Responsible for Capacity increase projects, business continuity projects and related qualification and validation activities
Responsible for quality oversight of the technical department. Supporting investigations, SOP/document review
Management of change control as change control coordinator, responsible for review of changes, quality assessment, tracking for completion and closure of change controls
Other Responsibilities
Review of SOPs/master batch records/ specification /Laboratory methods and GMP-related documents per regulatory lings and GMP requirements
Ensure GMP/regulatory compliance at the plant with the plant Manager.
Conduct regular Quality audits that the Plant Quality
Systems comply with corporate procedures and all relevant regulatory and certification requirements.
Perform gap assessment for site SOPs to ensure compliance with Global directives.
Deviation investigation, report writing and CAPA
implementation tracking.
SAP administrator for SAP QM Module,e.g., inspection plan, CoA, MIC etc.
Preparation of Annual Product Review. Initiate and facilitates product annual Review activities.
Conduct self-inspection of facilities, operations, and
procedures to assure conformance with GMPs and related regulatory requirements.
Qualification , approval, and audit of suppliers of raw materials, packaging materials, ancillary materials, contract manufacturers and contract testing laboratories to ensure they can supply a product that meets established requirements.
Ensure safe working by practicing and communicating safety.
Validation and qualification: review and approval of design qualification, Installation Qualification, Operational qualification and Performance qualification for facility and equipment.
Cleaning Validation: review and approval of cleaning validation.
Quality Risk assessment.
Trending: Data collection and statistical analysis.
Sr QA Specialist
Pfizer Asia Pacific Pte Ltd
05.2014 - 09.2018
Key Responsibilities
Involved in New Product Introduction (NPI) projects and Technology Transfer from Pfizer Ireland to Singapore. Supported product-related registration strategies and Pre- approval Inspection readiness
Involved in Campaign start-up FMEA discussion and approval of FMEA
Other Responsibilities:
Ensure that all required Quality procedures are in place to start manufacturing
Ensure that all activities related to establishing manufacturing processes for API during the project phase comply with cGMP and applicable regulations
Authorize campaign start-ups and changeovers and participate in facility walk downs
Review and approve SOPs/Checklist, Master Batch records, Deviations/Events, Change controls, CAPA, equipment cleaning and process validation records
Annual Product Reviews and Product Quality Reviews
Participate in the general QA activities and assist in the different areas of the QA function (Compliance/Release/Change control)
Manage quality issues and investigations (e.g., deviations, trends, OOS) with respective departments
Authorize QA processes such as Production Process Orders, Conditional equipment releases, Room releases etc
Prepare and review major system documentation to ensure consistency with quality
Standards and deliverables related to department activities and other departments
Involved in supplier qualification
Receiving and reviewing customer complaints
Perform investigations on complaints for confirmation of the defect and to pre-assess criticality
Communicate with the customer and Head office about follow-up action, progress, and updates
Conduct internal audits to assess the company quality management system and maintain and improve quality levels
Technical Knowledge
Good understanding of regulatory inspection requirements
Good understanding of regulatory timeline management
Trained Human Performance Investigator
Site MIR (Manufacturing Investigation report) Module trainer
Sr QA Executive
Actavis Pte Ltd
03.2012 - 04.2014
Key Responsibilities
Ensure products manufactured are in full compliance with cGMP& regulatory requirements
Review batch and quality documentation & assess whether the product is fit for release
Other Responsibilities:
Review and approve change control, deviation, and customer complaints report ensuring consistency with quality standards as and when required
Working closely with the production team on GMP deviations to establish the root cause of the problem, including corrective action and preventive action (CAPA)
Establish internal audit plans and execute such plans and follow-ups
Assess, review & approve cGMP documentation and changes that may impact product quality, validation, and compliance
Receiving and reviewing customer complaints
Support and deploy a quality management system for the artwork and packaging material control process
Check and approve redressing requirements of products and materials according to the client and regulatory requirements
Verify correct execution of redressing activity against approved/updated redressing instructions
Record inspection results and perform usage decisions and stock posting
Issue necessary documents to facilitate release
Updating of logs and trackers as required
Prepare and review protocol for Method Validation, Process Validation, and Cleaning Validation Whenever required
Review test reports/results, ensure that all laboratory documents are in constant compliance, and implement appropriate corrective and preventive measures
Ensure all health and safety procedures are followed and comply with all mandatory training
Generating and reviewing laboratory equipment qualification documents
Conduct training on SOP, cGMP and other revised work instruction
Develop training materials and deliver technical training to laboratory colleagues
Examples, Training on Chromatographic techniques, good weighing practices, pH and pH meter, Specific gravity, Dissolution, and Water content.
Research Associate
Genovo Development Services Ltd, Medreich, Pte Ltd Group
07.2007 - 02.2012
I started in Jul 2007 and took a year break in 2009 to complete my Master's degree, and continued in the same organization until 2012
Key Responsibilities
Active participation in Method Development and validation (RS, Assay, Dissolution, Content uniformity, Uniformity of dosage unit and Residue (Swab Recovery)of Various Pharmaceutical Products
Involved in method development for Antihistamine tablets and Enteric-coated tablets by RP HPLC
Calibration of Analytical Instruments like HPLC, Dissolution Apparatus, UV, FTIR
Spectrophotometer, GC, Karl sher, pH Meter, Weighing Balance, and other analytical instruments
Prepare method validation protocol, Cleaning Validation protocol (Specific and non‑ Specific analyte determination)
Compile and prepare reports of comparator studies and stability studies
Preparation and maintenance of working standards
Preparation of SOP, STP and analytical‑related documents.
QA Executive
Grandix Pharma Pte Ltd
01.2003 - 05.2007
Involved in product/process development steps in solid dosage forms
Involved in Process verification and process validation of Solid dosage forms
Preparation of Equipment and facility validation protocol and reports
Process evaluation and selection, process optimization of solid dosage forms
Evaluating the company’s product specifications and examining them with customer requirements
Setting quality assurance compliance objectives to achieve the targets
Promoting performance improvement and quality assurance programs throughout the organization
Ensuring product compliance with international and national legislation and standards
Understanding, evaluating, executing the tests and procedures correctly and investigating the product modifications
Directing workers engaged in testing and measuring products, tabulating the data relating to product quality, materials
Maintaining and setting up documentation and control procedures
Determining relevant quality-associated training requirements and delivering training
Writing management and technical systems reports.
Education
Master of Business Administration - Business Administration
University of Northumbria At Newcastle
London
04.2022
M.Pharm - Master of Pharmaceutics
Tamil Nadu Dr. M.G.R.Medical University
Chennai
04.2011
Bachelor of Pharmacy -
Tamil Nadu Dr. M.G.R.Medical University
Chennai-India
Skills
Leadership
Inspection Readiness
Quality Control Management
Quality Inspections
Team Management
Problem-Solving Ability
Customer Satisfaction
Certification
ISO 9001:2015 Certified Internal Auditor-2022
Inventory Management for Smart Manufacturing (A STAR)-2023
DEVELOP A RISK MANAGEMENT IMPLEMENTATION PLAN (NTUC)-2022
Certified Human Performance Investigator(Pfizer)-2015
Reading, Yoga
I love reading and doing Yoga in my free time.
Timeline
Site Quality Manager
HOYA Technosurgical Corporation Singapore Branch
04.2021 - Current
QA Lead
Sanofi Aventis Pte Ltd
09.2018 - 04.2021
Sr QA Specialist
Pfizer Asia Pacific Pte Ltd
05.2014 - 09.2018
Sr QA Executive
Actavis Pte Ltd
03.2012 - 04.2014
Research Associate
Genovo Development Services Ltd, Medreich, Pte Ltd Group
07.2007 - 02.2012
QA Executive
Grandix Pharma Pte Ltd
01.2003 - 05.2007
Master of Business Administration - Business Administration
University of Northumbria At Newcastle
M.Pharm - Master of Pharmaceutics
Tamil Nadu Dr. M.G.R.Medical University
Bachelor of Pharmacy -
Tamil Nadu Dr. M.G.R.Medical University
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Associate Director, Human Resource at HOYA Technosurgical Corporation Singapore BranchAssociate Director, Human Resource at HOYA Technosurgical Corporation Singapore Branch