Max Chang Min You
Student
Summary
Dynamic Food Service Worker with a proven track record at Shihlin Snacks, excelling in customer service and food safety standards. Recognized for enhancing customer satisfaction and streamlining operations in fast-paced environments. A quick learner and team player, adept at multitasking and maintaining quality control while fostering positive relationships with customers.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.
Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Personable and reliable individual with passion for providing exceptional customer service and ensuring pleasant dining experience. Understands food safety standards and proper sanitation techniques, with skills in multitasking and maintaining clean and organized workspace. Committed to contributing to positive team environment and ensuring customer satisfaction.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Offering strong dedication to customer service and willingness to learn in fast-paced environment. Brings understanding of food safety practices and ability to handle multiple tasks efficiently.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Food Service Worker
Shihlin Snacks
10.2024 - Current
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Streamlined checkout process, reducing wait times for customers.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
Education
Higher Nitec - Immersive Application And Game
Institute of Technical Education
Singapore 04.2001 -
Skills
Customer service
Quick learner
Multitasking
Food and safety standards
Working quickly
Fast-paced environment
Games development
Gaming design
Proficient 3D modeling
Glitch and bug resolution
UI and UX design proficiency
Timeline
Food Service Worker
Shihlin Snacks
10.2024 - Current
Higher Nitec - Immersive Application And Game
Institute of Technical Education
04.2001 -