Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shyanne Poh

Shyanne Poh

Summary

Dynamic professional with a proven track record in fast-paced environments, such as Conrad Centennial Singapore. Excelled in teamwork and customer service, enhancing guest experiences and streamlining event operations. Skilled in food handling and effective communication, consistently delivering high-quality service. Demonstrates strong time management and the ability to adapt to new challenges efficiently.

Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.

Offering strong dedication to customer service and willingness to learn in fast-paced environment. Brings understanding of food safety practices and ability to handle multiple tasks efficiently. Ready to use and develop organizational and communication skills in role.

Personable and reliable individual with passion for providing exceptional customer service and ensuring pleasant dining experience. Understands food safety standards and proper sanitation techniques, with skills in multitasking and maintaining clean and organized workspace. Committed to contributing to positive team environment and ensuring customer satisfaction.

Proven track record of maintaining high standards in food preparation and safety. Demonstrated ability in teamwork and adaptability to dynamic kitchen environments.

Motivated with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Individual with hands-on experience in and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

2
2
years of professional experience

Work History

Food Service Worker

Wingstop
09.2024 - 03.2025
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Banquet Server

Conrad Centennial Singapore
10.2023 - 05.2024
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Able to work long hours
  • Carry out tiring and demanding tasks efficiently
  • Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
  • Collaborated effectively with kitchen staff to ensure timely delivery of courses to guests.
  • Delivered exceptional guest experiences with attentive table service during large-scale events.
  • Improved service delivery, swiftly adapting setups for special requests or last-minute changes from event planners.
  • Served meals to customers according to established guidelines.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Warehouse Worker

Singapore Chinese Girls School
12.2022 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.

Ice Cream Seller

Mingo Ice Cream
11.2022 - 12.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Handled long hours

Education

Chemical Engineering - Applied Science School

Temasek Polytechnic

Skills

  • Strong teamwork
  • Time Management
  • Customer Service
  • Table setting knowledge
  • Food Service
  • Customer service focus
  • Clearing tables efficiently
  • Food handling
  • Carry out instructions proficiently
  • Good communication skills
  • Able to work with new faces
  • Not afraid to voice out to clarify doubts
  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Problem-solving
  • Strong communication skills
  • Attention to detail
  • Team oriented
  • Fast-paced environment
  • Productivity and efficiency
  • Safe food handling
  • Food and safety standards
  • Food assembly
  • Sanitation standards compliance
  • Patient care
  • Banquet service experience
  • Friendly and outgoing
  • Food labeling

Timeline

Food Service Worker

Wingstop
09.2024 - 03.2025

Banquet Server

Conrad Centennial Singapore
10.2023 - 05.2024

Warehouse Worker

Singapore Chinese Girls School
12.2022 - 12.2022

Ice Cream Seller

Mingo Ice Cream
11.2022 - 12.2022

Chemical Engineering - Applied Science School

Temasek Polytechnic
Shyanne Poh