
Awarded Best Passenger Service Staff at Asia Star Pacific Pte Ltd, demonstrating exceptional customer service and problem-solving skills. Expert in handling reservations, including payment transactions and flight bookings, with a proven track record of efficiently managing boarding gates and flight assignments. Excelled in coordinating with airlines and immigration, ensuring seamless passenger experiences.
Currently in NTL team. Assign to meet passengers who are not allowed to enter Singapore and liase with Airlines and Immigration (All Terminals)
As and when meet arrival passengers, assist passenger for their connecting flights.
Assign to assist Gate Departures
Escort Arrival/Departure crews
Assign Meda/UM escort
Check-in and board passengers
Assist delay flights
Assist Supervisor to brief staff to maintain seamless checkin and boarding
Assign with assisting boarding gates at different schedules times
Do common check-in for TR & 5J flight
Best Passenger Service Staff while workin for Asia Star Pacific Pte Ltd
Been assign to assist J8 (SIN-MEL) flight while for working for Jetstar
Been assisting with Jetstar Reservations counter when the need arise
Assign to TigerAir Reservations at Terminal 1 (Receive payments and handle booking of flights)
Assign to open and close flights