Masrur Bin Muhd Ali
Singapore
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Operation Logistic Manager (Order Management)
Unigra SRL (Italian MNC)
2017.03 - Current
- Leading and Manage logistics, warehousing, transportation in daily import & export operation
- Managing costing for warehouse & transport charges
- Scheduling of duties to logistics clerk and warehouse assistant to ensure smooth operation
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Liaise with external parties for haulage companies, forwarders on delivery and documentation requirements for incoming & outgoing shipment via Sea / Air
- Write Purchase Orders
- Purchase items from our factory in Italy & Malaysia, filling out all necessary purchase orders
- Managing contract price and daily cost price in the market
- Purchase the materials in right quantities, to make the materials available at right time
- To purchase the material at right price
- All Purchase / Sales order created in SAP System
- Working closely with Sales department for all the costing and selling price of goods
- Prepare Invoices, Sales orders and Delivery Orders via SAP software
- Maintain effective relationships with internal and external customers in order to manage information and timely resolution of issues
- Sales co-ordination and entering of daily orders submitted by our sales team
- Support and Manage the supply chain activities and management of logistics, materials ordering and purchasing in line with company operational
- Manages the stock control, and checks that inventory records are accurate
- Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
- Conducting meeting with warehouse to improve supply chain efficiency or sustainability
- Handling Warehouse Inventory
- Supervise Stock Housekeeping weekly
- Supervise Monthly Stock Take
- Supervise Yearly Audit.
- Accomplished multiple tasks within established timeframes.
Customer Service Officer/Logistic Coordinator Specialist (Admin)
DHL SUPPLY CHAIN PTE LTD
2010.04 - 2017.02
- Customer Service/sales Operation Logistic Coordinator
- Dealing with Microsoft Office (Words & Excel)
- Sending Report (E-mail)
- Dealing with WMS (SCALE) & SAP System
- Key in orders in WMS (SCALE) SYSTEM
- Doing report in Excel format
- Liaise with Customer
- Supervise & Handling Warehouse Assistant
- Supervise on daily Cycle-Count
- Warehouse Safety Personal
- Doing Inbound & Outbound Document
- Doing Packing List
- Does Booking with Forwarders
- Receiving Cargo & key in to the System
- Daily report (EXCEL FORMAT)
- Weekly report (EXCEL FORMAT)
- Monthly report (EXCEL FORMAT)
- Doing other adhoc job when required.
Customer Service Officer/Logistic Co-ordinator(Admin)
DHL Global Forwarding
2008.03 - 2009.06
- Customer Service/sales Operation Logistic Coordinator
- Dealing with Microsoft Office
- Sending Report (E-mail)
- Dealing with Logis software
- Does checking, consolidate, and Assign Flight detail
- Assign house way bill accordingly
- Key in data into Microsoft Excel
- Key PO , DO & Sales Return in NEBULA software
- Print & create price tag for the customer
- Doing amendment of PO & DO
- HP E-Tracking
- Print document
- Fax document
- Dealing with customer through phone call.
Education
High School Diploma -
NYP- Specialist Diploma in Supply Chain Management
Singapore04.2023
'O' Level Certificate
BMC Academy
Singapore12.2005
'N' Level Certificate
Yishun Secondary School
Singapore12.2001
Primary School Leaving Examination (PSLE) Cert
Huamin Primary School
Singapore12.1997
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- MS Office (Word/Excel/Ppt)
- Certified Fire Safety Warden
- Forklift Licence
- Class 2B,3,4 Licence
Timeline
Operation Logistic Manager (Order Management)
Unigra SRL (Italian MNC)
2017.03 - Current
Customer Service Officer/Logistic Coordinator Specialist (Admin)
DHL SUPPLY CHAIN PTE LTD
2010.04 - 2017.02
Customer Service Officer/Logistic Co-ordinator(Admin)
DHL Global Forwarding
2008.03 - 2009.06
High School Diploma -
NYP- Specialist Diploma in Supply Chain Management
'O' Level Certificate
BMC Academy
'N' Level Certificate
Yishun Secondary School
Primary School Leaving Examination (PSLE) Cert
Huamin Primary School
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Personal Information
- Age: 39
- Ethnicity: Chinese
- Date of Birth: 01/25/85
- Gender: Male
- Nationality: Singaporean
- Marital Status: Married
Industrialexpertise
- 13 years - Shipping industry
- 4 years - Retailing industry
Personal Information
- Age: 39
- Ethnicity: Chinese
- Date of Birth: 01/25/85
- Gender: Male
- Nationality: Singaporean
- Marital Status: Married
Industrialexpertise
- 13 years - Shipping industry
- 4 years - Retailing industry
Personal Information
- Age: 39
- Ethnicity: Chinese
- Date of Birth: 01/25/85
- Gender: Male
- Nationality: Singaporean
- Marital Status: Married
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