Maheswaran P
Summary
Currently working in Security industry for 4 years. Learned the fundamentals of being an security officer. Experienced in handling a team of officers. Doing deployments, engaging with security officers about their questions relates to job scope. I am good at leading a team as i love to communicate with officers and guide them along in time of doubts. Setting Security as my career path. Currently I am a SSS rank holder and pursuing Diploma in Security Management. I will love to find a opportunity to be part of company's management role and gain experience.
Overview
4
4
years of professional experience
Work History
Operations Executive
Regional Security
09.2022 - 04.2023
- Manage day-to-day operations and deployment of security personnel to the allocated sites
- Plan duty roster for allocated sites, work closely and coordinate with each site for manpower forecasting, and planning for Relief Security Officers when necessary
- Provide support for Operations Managers and Site in-charges, and assist in handling complaints or operational issues. Willing to stand-in as Security personnel if needed
- Conduct on-job-training (OJT) and duties as required by clients for new hires and existing staff
- Coordinate with management team and clients' management to ensure customer satisfaction
- Carry out investigation and prepare reports
- Conduct rounds and checks at sites to ensure performance standards and compliance of staff, and obtain feedback from clients via weekly meetings
- Attend weekly meetings and propose service improvements to clients, and prepare periodic reports to the management
- Maintain and update proper documents, at sites and in office
- Any other duties related to the operations of the sites
Security Operations Supervisor
Soverus
03.2021 - 07.2022
- Deployed at Security operation center
- Monitor Singtel data center operations
- Plan, manage and execute the daily manpower deployments for the projects under our charge and work with the Command Centre as well as other Operations Executives / Security Executives to ensure a balanced manpower situation on the Company level.
- Manage the performance, morale and discipline of the projects assigned to me (which shall include compliance checks on night shift team to ensure the standards of my company security team during the silent hour.
- Conduct On-Job-Trainings, briefings and trainings for our security team to ensure that they are aware of the site processes and to keep them updated on any developments that may occur time to time.
- Routinely measure and assess the proficiency and effectiveness of physical security staff to ensure they are meeting expectations.
- Determine staffing requirements - ensures the routine and ad-hoc deployment is sufficient to support security operations
- Build good working relationships with internal/external partners to ensure continuous service excellence.
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
- Ability to handle multiple tasks concurrently.
- Reading and analyzing reports and other data, including related computer usage.
- Responding on an on-call basis to emergencies and incidents at all hours.
- Keep track of sites accident/incident and report in the digital log book
- Engaging with clients requirements and fulfilling it without any hassle
- Conduct site visit as a MPL Officer
Security Supervisor
Rightman
11.2020 - 10.2021
- Deployed at Nursing homes.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Provided support and companionship to patients in need of assistance.
- Trained 6 new security officers.
- Kept team compliant with security protocols and appearance standards.
- Recorded incident reports with detailed accounts of occurrences.
Security Officer
Prospect
08.2019 - 10.2020
- Deployed at Commercial building site
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assigned as a 2IC and Stand in supervisor in times of less manpower.
- Handled 4 officers deployment whenever stand in as a supversior at site.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Did own SOP site jobscope for security officer to understand well.
Education
Secondary Education
Punggol Secondary School
Singapore12-2014
Diploma in Security Management
Devan Nair Institute
Singapore Current
Skills
- P>Security team management
- P>Security officer development
- P>Security personnel training
- P>Emergency Response
- P>Daily incident reporting
- P>Ability to work in a Team
- P>Communication
- P>Lead a Team
- P>Fast learner
Timeline
Operations Executive
Regional Security
09.2022 - 04.2023
Security Operations Supervisor
Soverus
03.2021 - 07.2022
Security Supervisor
Rightman
11.2020 - 10.2021
Security Officer
Prospect
08.2019 - 10.2020
Secondary Education
Punggol Secondary School
Diploma in Security Management
Devan Nair Institute
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