Sheila Maeve Sims
Summary
Professional Secretary with over 25 years of experience managing daily administrative support tasks and operations in Shipmanagement industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration—dedicated administrative professional adept at providing administrative and logistical support for various projects, programs, and initiatives.
Overview
15
15
years of professional experience
Work History
Fleet Secretary
Anglo Eastern Shipmanagement
12.2021 - Current
- Compile and Filing Month End Vessel reports, Update vessels certificates, Compile Inspections and Dry Docking reports, Filing of relevant vessels documents to relevant folders and systems, Administrative assistance to vessel managers.
- Managing Vessel Managers travel claims. Manage travel bookings.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Conveyancing / Legal Secretary
ALP Law Corporation
06.2020 - 12.2021
- Provide administrative support to one or more lawyers, Effectively communicate with clients, colleagues and partners, Open new files and file various legal documents, Preserve and updated case record system,
- Do Searches at legal sites,LawNet,E-Lit
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Received and placed telephone calls to clients and prospective clients.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Filed documents with courts on behalf of attorney.
- Scheduled all appointments, appearances and briefings.
- Enhanced attorney productivity with proficient management of case files and schedules.
Guest Services Officer / Office Administration
The Bodyshop Singapore
12.2016 - 03.2020
- Welcoming visitors and directing them to the relevant office/personnel, Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations, Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings, Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking, Maintaining general office files, including job files, vendor files, and other files related to the company's operations, Purchasing office supplies, equipment, and furniture, Overseeing the maintenance of office facilities, and equipment, Performing other relevant duties when needed
- Gathered, organized and input information into digital database.
Claims Assistant
SHIPOWNERS ASIA PTE LTD
04.2009 - 03.2011
- Process incoming claims, Correspond with members and brokers regarding claims and payments, Making appropriate payment dues to members and brokers
- Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.
- Improved customer satisfaction levels by providing timely, accurate, and empathetic support during the claims process.
Education
High School Diploma -
INSTITUTE OF SHIPPING
Skills
- Extensive experience in using Microsoft Word, Excel and PowerPoint software and Windows operating system
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- File Management
- Calendar Management
Additional Information
Currently doing part-time course with Temasek Poly in Diploma in Legal Studies
Salary Expectation
$3500-$4000
Personal Information
- Salary: $2330.00
- Citizenship: Singaporean
Languages
English
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)
Timeline
Fleet Secretary
Anglo Eastern Shipmanagement
12.2021 - Current
Conveyancing / Legal Secretary
ALP Law Corporation
06.2020 - 12.2021
Guest Services Officer / Office Administration
The Bodyshop Singapore
12.2016 - 03.2020
Claims Assistant
SHIPOWNERS ASIA PTE LTD
04.2009 - 03.2011
High School Diploma -
INSTITUTE OF SHIPPING
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