Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lingeswarran S/o Balakrishnan Linges

Summary

Dynamic professional with extensive experience in training and ramp supervision at SATSAPS and ASIG. Proven ability in new hire training and creative problem solving, enhancing staff development and productivity. Recognized for building strong relationships and effectively managing operations, ensuring timely flight departures and exceptional customer service.

Overview

12
12
years of professional experience

Work History

Trainer

SATSAPS
03.2016 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Baggage Service Agent

Dnata
12.2015 - 02.2016
  • Built positive relationships with customers by providing exceptional customer service.
  • Fielded customer complaints and comments about baggage services.
  • Updated records when lost, delayed or pilfered bags were found.
  • Developed strong relationships with external partners, such as airlines and ground transportation providers, to facilitate efficient baggage transfers.

Ramp Supervisor

ASIG
01.2014 - 12.2015
  • Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
  • Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
  • Achieved timely flight departures through effective management of ground handling services, including baggage handling, fueling, and cabin cleaning.
  • Evaluated performance, set schedules and coached ramp agents on work areas.

Ramp Lead

APS
01.2013 - 01.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Nitec in Building Service Technology

ITE Bedok
Singapore, Null, Singapore
03-2009

N-level

St.Andrews Secondary School
Singapore, Null, Singapore
01-2006

Skills

  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving

Timeline

Trainer

SATSAPS
03.2016 - Current

Baggage Service Agent

Dnata
12.2015 - 02.2016

Ramp Supervisor

ASIG
01.2014 - 12.2015

Ramp Lead

APS
01.2013 - 01.2014

Nitec in Building Service Technology

ITE Bedok

N-level

St.Andrews Secondary School

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Lingeswarran S/o Balakrishnan Linges