LI MEI HII
SIBU
Summary
Assisted customers in resolving inquiries and issues. Developed strong research and analytical skills to enhance problem-solving capabilities. Communicated effectively with diverse individuals to foster positive relationships.
Overview
12
12
years of professional experience
Work History
Patient Service Officer
Parkway Shenton Pte Ltd
07.2024 - Current
- I’m performing frontline duties, answering phone call & replying email, scheduling appointment and assist doctor when needed.
Assistant Sales Manager
First Biogreen Sdn Bhd
Sibu
07.2018 - 06.2024
- Managed retail sales operations to support team objectives.
- Assisted in production of hampers to meet customer demand.
- Oversaw employee activities to ensure smooth workflow.
Cashier
Tango Photo Studio
Sibu
12.2013 - 03.2014
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Implemented promotional campaigns, increasing customer engagement and sales.
Education
Bachelor of Business Administration (HONS) - undefined
University of Technology Sarawak
SibuSkills
Cross-selling and Up-selling
Reporting and documentation
Written and verbal communication
Proficient in software
Timeline
Patient Service Officer
Parkway Shenton Pte Ltd
07.2024 - Current
Assistant Sales Manager
First Biogreen Sdn Bhd
07.2018 - 06.2024
Cashier
Tango Photo Studio
12.2013 - 03.2014
Bachelor of Business Administration (HONS) - undefined
University of Technology Sarawak