Nur Aida Binte Baki

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Served customers and followed outlined steps of service.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Using panoramic radiography, OPG radiography, Chelp radiography
• Pouring cast for impression
• Assist other ADHOC
• Assist dentists in different dental procedures
• General Dentistry
• Prosthodontic
• Endodontic
• Orthodontic
• Special Needy General Dentistry
• Providing friendly customer service toward patients
• Educate patient on Oral Hygiene for Orthodontics and Post Extraction procedure
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilized rooms and prepped equipment and instruments procedures daily.
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
• Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
• Typed patient data into computer system using Dental Notes software while following privacy laws and maintaining high level of accuracy.

• Assist dentists in different dental procedures and preparing the equipment
• Providing friendly customer service to patients
• Receptionist duties, handling calls, register patients and arranging appointment, cashier
• Using panoramic radiography, OPG radiography
• Assist dentist surgery cases, follow up with patient on TLC (Tender Loving Care) the next following day
• Assist dentist on Surgery, Orthodontic, Endodontics, Implant, Sinus Lift cases
• Submission on CHAS daily and Insurance of claim
• Handling on submission on insurance documentation submission to individual insurance company
• Cover other branches if down manpower as per request by Coordinator
• Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
• Explained treatment procedures and instructed patients on home care guidelines.
• Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
• Scheduled appointments for new and existing patient, factoring in provider availability and scheduling loads.
• Prepared and arranged instruments, medications and required materials for dental procedures.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
• Staged tray for procedures by arranging dental instruments and equipment.
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
• Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Use Clinic Assist to document and maintain patient information and health background.
• Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
• Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
• Assist other ADHOC

• Performed daily safety checks to achieve safe operating condition of equipment.
• Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
• Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
• Increased performance by safely and efficiently operating heavy machinery and equipment.
• Operated mobile crane and moved materials to various locations to meet job schedule demands.
• Followed top piling techniques when working with various types of piles to complete projects safely and on-time.
• Maintained accuracy in project tasks by completing static compression tests, static tension tests, lateral load tests and PDA piles tests.
• Minimized overload incidents by double-checking load capacity of equipment and adjusting loads appropriately.
• Maintained detailed daily records of productivity and adjusted overall project timetables based on setbacks or delays.

Collect AWB from apron (aircraft parking bay) side

• Connecting flight to another flight for documentation
• Collect airways bill for (live animals) cargo if requested for transhipment
• Approach the Flight Captain for endorsement of (Live Animal Certificate) for AVI check
• Document
• Using COSYS system for flight documentation
• Prepare Freighter Flight that has been a sign
• Close Service Report For every flight that been assign for the day
• Detach AWB for CTO and Airline copy follow by airline request
• (Take Out) FFM (system) from Reject Log Summary / Massage Log Summary
• ADHOC (print JL (JAPAN AIRLINE) manifest at JL system)
• Telephone Advice
• Release AWB to agent
• Call agent or consignee for if their cargo has arrives
• Call consignee/agent the amount that to be charge for late clearing cargo
• Fax every consignee/agent of the charges
• Direct Consignee/agent for collecting cargo location
• Responsible for others ADHOC job that been assign DM/CC.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Used coordination and planning skills to achieve results according to schedule.