Lim Min Xing
Johor Bahru,01
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of hospitality industry position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Crew Member
Xin Tang Pte. Ltd
09.2022 - 03.2024
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Maintained a clean and organized work environment to ensure optimal service delivery.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
- Provided primary customer support to internal and external customers.
Customer Service Crew Member
Zonix KTV Sdn Bhd.
02.2022 - 06.2023
- Maintained a clean and organized work environment to ensure optimal service delivery.
- Provided primary customer support to internal and external customers.
- Reduced wait times with effective communication between customers and staff members.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
Education
SRP/ N Level -
Secondary School of Taman Daya
Johor, Bahru, Johor, Malaysia12.2017
Skills
- Customer Focus
- Complaint Handling
- Basic computer skill
- Argon Welding
Swimming
Swimming can release my stress and keep my body healthy.
Timeline
Customer Service Crew Member
Xin Tang Pte. Ltd
09.2022 - 03.2024
Customer Service Crew Member
Zonix KTV Sdn Bhd.
02.2022 - 06.2023
SRP/ N Level -
Secondary School of Taman Daya
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