Liana Sarib
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at Krispy Kreme through efficient service and strong multitasking abilities. As a Florist at Far East Flora Pte Ltd, I crafted unique floral arrangements, showcasing my creative skills and commitment to quality. Skilled in customer service and maintaining cleanliness.
Overview
5
5
years of professional experience
Work History
Service Crew Member
Krispy Kreme
08.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Florist
Far East Flora Pte Ltd
Singapore
06.2019 - 11.2021
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings and funeral
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Provided customers with care directions for flower arrangements.
Education
Nitec - Floristry
ITE Centreal
Singapore08.2019
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
Timeline
Service Crew Member
Krispy Kreme
08.2022 - Current
Florist
Far East Flora Pte Ltd
06.2019 - 11.2021
Nitec - Floristry
ITE Centreal