Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
JO LEE PAIK XUAN

JO LEE PAIK XUAN

Simpang Ampat

Summary

To obtain a position on a company by utilizing my experience in sales, customer service, management, leadership and problem solving skills and to contribute to the growth and success of the company.

Overview

8
8
years of professional experience

Work History

Car Sales Executive

Vin's Automotive Group Singapore
04.2023 - Current
  • Converting walk in guests into customers by understanding their needs and interests, and matching them to the most appropriate car
  • Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models
  • Taking customers on test drives and demonstrating vehicle features
  • Building a rapport with potential customers and maintaining a customer database
  • Collaborating with team members to reach sales targets
  • Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
  • Perform additional responsibilities as assigned to meet business needs.

Department Manager

H&M Singapore
08.2022 - 03.2023
  • Manage the recruitment, training development planning for team member
  • Evaluate and manage the performance of team, give regular feedback
  • Clear communication with team on business performance, company culture and store goals
  • Regularly analyze and follow up Sales Profit KPIs with Visual Merchandiser, to maximize sales
  • Arrange scheduling for maximizes conversion and is within the frame of the hour plan
  • Ensure store operation & best practice are followed throughout the store
  • Maintain good garment levels according to the sales.

Store Manager

Eichitoo/HLA Garment Malaysia Sdn Bhd
10.2019 - 07.2022
  • Responsible for managing the efficient, effective and profitable operation of the entire store
  • Responsible for marketing and promoting to achieve our daily and monthly target
  • Be actively involved in understanding the customer’s needs, to recommend them to fit their desire outfit
  • Recognized for creating a positive store environment and building a team of top performers to drive customer service and sales
  • Deepen relationships with new and existing customers.

Senior Officer (Personal Banker)

United Oversea Bank
04.2019 - 09.2019
  • Responsible for marketing and promoting a wide range of banking products and services, including Unit Trust, Insurance, Deposit to our existing and potential customers
  • Be actively involved in understanding the job customers’ financial needs as well as providing them with timely information, advise and recommendations to fit their banking requirements
  • Deepen relationships with new and existing customers
  • Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with Bank’s internal policies, and regulatory requirements.

Business Development Executive

Kaolin Malaysia Sdn Bhd
06.2018 - 03.2019
  • To be responsible for arrangement of all the export orders, enquiries and complaints
  • To be in charge of issuance and execute of all export documentations (eg
  • Invoice, Packing List, SI, Certificate of Origin, Bill of Lading, Insurance Policy, LC &DP document, Form D, Form A, K2, etc)
  • To liaise with government agencies for export license or any other documents related to government agencies
  • To coordinate with shipping liners / freight forwarders for shipment bookings and co-ordinate with freight forwarders on the arrangement of containers
  • (Import shipment /Export Shipment/ Direct Shipment)
  • To prepare reports related to export orders
  • Email blast our promotion or brochure to existing customer and potential customer
  • Marketing our product and explore to new market/new country
  • Prepare costing and quotation.

Trade Executive

Federation of Malaysian Manufacturers (FMM)
06.2016 - 06.2018
  • Organise and coordinate the participation of FMM members and Malaysian companies (member & non-member) in oversea Trade Fairs and Trade Mission
  • To identify suitable fairs for member companies to participate
  • To negotiate with local and oversea Fair Organiser special rates for FMM members
  • Build-up database of potential exhibitors, visitor and trading companies
  • To recruit new FMM members.

Education

Bachelor Degree in Public Relation and Journalism -

University Southern Queensland
01.2016

Diploma in Mass Communication Public Relation -

Han Chiang College
01.2013

SPM -

Chung Hwa Confucian
01.2010

Skills

  • Microsoft Office
  • Microsoft Excel
  • Power Point
  • FilmoraX
  • Shopee
  • Interested in exploring different working environment and cultures
  • Willing to learn, fast learner
  • Independent and self-motivation
  • Optimistic
  • Teamwork

Personal Information

  • Age: 30
  • Date of Birth: 01/28/93
  • Gender: Female
  • Nationality: Malaysian
  • Employment Pass

Timeline

Car Sales Executive

Vin's Automotive Group Singapore
04.2023 - Current

Department Manager

H&M Singapore
08.2022 - 03.2023

Store Manager

Eichitoo/HLA Garment Malaysia Sdn Bhd
10.2019 - 07.2022

Senior Officer (Personal Banker)

United Oversea Bank
04.2019 - 09.2019

Business Development Executive

Kaolin Malaysia Sdn Bhd
06.2018 - 03.2019

Trade Executive

Federation of Malaysian Manufacturers (FMM)
06.2016 - 06.2018

Bachelor Degree in Public Relation and Journalism -

University Southern Queensland

Diploma in Mass Communication Public Relation -

Han Chiang College

SPM -

Chung Hwa Confucian

Similar Profiles

CREATE PROFILE
JO LEE PAIK XUAN