Dynamic and results-driven professional with extensive experience in customer service at JW Marriott Hotel Singapore South Beach. Proven ability to enhance guest satisfaction through proactive beverage service and meticulous cleanliness. Skilled in order taking and menu recommendations, fostering a welcoming environment that encourages repeat visits.
Experienced with multitasking in dynamic bar setting, ensuring prompt and accurate service. Utilizes strong interpersonal skills to engage with customers and create positive dining experience. Track record of maintaining composure under pressure and working seamlessly as part of team to meet customer needs.
Event coordination professional, skilled in managing and executing variety of events with precision. Known for strong organizational skills and ability to adapt to changing requirements. Team-oriented with focus on collaboration and achieving outstanding results, ensuring every event runs smoothly and meets client expectations.
Military professional skilled in strategic planning, leadership, and decision-making. Proven ability to lead teams, adapt to changing situations, and achieve mission objectives. Strong focus on collaboration, reliability, and operational efficiency. Highly skilled in tactical operations, conflict resolution, and resource management.
Customer service
Cleanliness
Table setting
Beverage service
Menu presentation
Menu recommendations
Cleaning and sanitization
Knowledge of identification regulations
Order taking
During my two years of national service, I had the privilege of learning and honing my skills in MMA and boxing through rigorous military training. The experience was demanding, pushing me to develop not only technical proficiency in striking and grappling but also mental toughness and discipline. The intense environment of military training challenged me to stay focused, adapt quickly, and perform under pressure qualities that are essential in combat sports. Throughout this journey, I learned the importance of humility, perseverance, and continuous improvement, recognizing that mastery requires dedication and respect for the craft. This experience has shaped me into a resilient individual, ready to face challenges with confidence and humility alike.