Summary
Overview
Work History
Education
Skills
Accomplishments
Boxing. Mixed Martial Arts
Timeline
Generic
Kurt Jesfer

Kurt Jesfer

Job Seeker

Summary

Dynamic and results-driven professional with extensive experience in customer service at JW Marriott Hotel Singapore South Beach. Proven ability to enhance guest satisfaction through proactive beverage service and meticulous cleanliness. Skilled in order taking and menu recommendations, fostering a welcoming environment that encourages repeat visits.

Experienced with multitasking in dynamic bar setting, ensuring prompt and accurate service. Utilizes strong interpersonal skills to engage with customers and create positive dining experience. Track record of maintaining composure under pressure and working seamlessly as part of team to meet customer needs.

Event coordination professional, skilled in managing and executing variety of events with precision. Known for strong organizational skills and ability to adapt to changing requirements. Team-oriented with focus on collaboration and achieving outstanding results, ensuring every event runs smoothly and meets client expectations.

Military professional skilled in strategic planning, leadership, and decision-making. Proven ability to lead teams, adapt to changing situations, and achieve mission objectives. Strong focus on collaboration, reliability, and operational efficiency. Highly skilled in tactical operations, conflict resolution, and resource management.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Bar Waiter

JW Marriott Hotel Singapore South Beach
03.2025 - Current
  • Maintained clean and organized bar area.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
  • Assisted with bartending duties during high-volume shifts.
  • Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Collected dirty flatware and glassware to deliver to sanitizing station.
  • Communicated with guests to record orders and assess needs.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Anticipated guest needs and provided proactive service.

Event Facilitator

The Fun Empire
06.2022 - 01.2023
  • Managed volunteer teams, optimizing their skills and talents for the successful execution of events.
  • Ensured compliance with safety regulations by conducting thorough risk assessments prior to each event.
  • Collaborated with vendors to ensure timely delivery of services and materials, contributing to seamless events.
  • Implemented pre-event communication plans, ensuring all attendees were well-informed about schedules and expectations.
  • Facilitated networking opportunities among attendees, fostering connections that led to new collaborations and partnerships.
  • Trained staff members on specific roles and responsibilities ahead of each event ensuring a knowledgeable team ready to handle all aspects.
  • Evaluated the success of each event against established objectives making data-driven decisions when planning future initiatives.

Retail Worker

Guardian
10.2021 - 04.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

High School Diploma -

Institution of Technical Education
1 Choa Chu Kang Grove, Singapore 688236
04.2001 -

Skills

Customer service

Cleanliness

Table setting

Beverage service

Menu presentation

Menu recommendations

Cleaning and sanitization

Knowledge of identification regulations

Order taking

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved 10k in sales in a day through effectively working as a team.
  • Built strong relationships with vendors such as florists, photographers, videographers, musicians, and officiants to take hassle out of wedding planning.
  • Added, renewed and grew fundraising and donation contributions.
  • Supervised team of 30 military members.

Boxing. Mixed Martial Arts

During my two years of national service, I had the privilege of learning and honing my skills in MMA and boxing through rigorous military training. The experience was demanding, pushing me to develop not only technical proficiency in striking and grappling but also mental toughness and discipline. The intense environment of military training challenged me to stay focused, adapt quickly, and perform under pressure qualities that are essential in combat sports. Throughout this journey, I learned the importance of humility, perseverance, and continuous improvement, recognizing that mastery requires dedication and respect for the craft. This experience has shaped me into a resilient individual, ready to face challenges with confidence and humility alike.

Timeline

Bar Waiter

JW Marriott Hotel Singapore South Beach
03.2025 - Current

Event Facilitator

The Fun Empire
06.2022 - 01.2023

Retail Worker

Guardian
10.2021 - 04.2022

High School Diploma -

Institution of Technical Education
04.2001 -
Kurt JesferJob Seeker