Kian Soong Poh
Singapore
Summary
Goal-oriented manager with distinguished experience semiconductor industries and proven abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Goal-oriented manager with distinguished experience in Semiconductor industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Overview
22
22
years of professional experience
Work History
Account/Sales Manager
Aldon Technologies Services Pte Ltd
02.2019 - Current
- Maintaining and expanding business by 100% in both local & overseas (China, Taiwan, Japan, USA) account with annual sales of USD 3.6M
- Sales report preparation, account P&L, and sales forecast
- Developing of new product to increase company sales
- Price/contract negotiation with Customer Procurement/Supplier
- Inventory management for customer consignment program
- Take appropriate actions to optimize profits and achieve customer satisfaction
- Liaise/coordinate with suppliers/customers to solve quality issues and provide solution.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Account Manager
Photronics DNP Mask Corp. Xiamen (PDMCX) China
06.2018 - 12.2018
- Manage customers request on sales related activities, lead time and new quote for mask for tech node 22/28/40/55/80nm.
Sr Sales Engineer
Aldon Technologies Services Pte Ltd
10.2012 - 07.2017
- Maintaining and expanding business in both local & overseas (China, Taiwan) account with annual sales of USD 15mil
- Sourcing for new supplier and new project to help customer achieve best COO
- Maintaining relationship with suppliers and customers
- Liaise with suppliers/customers to solve quality issues and provide solution
- Product introduction and price negotiation with Procurement/Supplier
- Liaise with suppliers/customers on product qualification/evaluation/quality issue
- Sales report preparation and provide sales forecast
- Coordinate logistic operation between supplier and customer for timely delivery
- Team member for Infor ERP implementation.
Technical Account Manager
Praxair Singapore
09.2011 - 08.2012
- Develop and implement the annual account sales plan
- Implement gas/service sales and marketing plan
- Develop account business on the focus of semiconductor industries
- Maintain current customers, develop new customers, grow up new opportunity at both current and potential customers
- Take appropriate actions to optimize profits and achieve customer satisfaction
- Make sustained, stable efforts to realize company’s targets for account receivable collections
- Manage sales activities including product promotion, contract review, pricing negotiation, quotation development, A/R collections, inventory control, complain handle, site issue resolution, follow up quality issue, etc
- Provide support to the regional sales operations as requested
- Provide timely and reliable market and competitors’ information in Singapore
- Develop/implement action plans to drive an increase in market share utilizing cross-function, cross-business resources
- Implementation of good safety practice of the sales activity
- Handle field incoming inquiries, promote services, answer technical questions
- To communicate and coordinate with internal and external customers product delivery/quality issues.
Senior Sales & Services Engineer
Aldon Technologies Services Pte Ltd
04.2010 - 08.2011
- Maintaining and expanding business in UMC, Micron, Wacker Siltronics & AFPD
- Expand new business in SMIC Beijing
- Sourcing for new supplier and new business to help customer achieve best COO
- Maintaining relationship with suppliers and customers
- Liaise with suppliers/customers to solve quality issues and provide solution
- Product introduction and price negotiation with Procurement
- Liaise with suppliers/customers on product qualification/evaluation
- Sales report preparation and provide sales forecast
- Coordinate logistic operation between supplier and customer for timely delivery.
Senior Equipment Engineer
StatsChipPAC Ltd
09.2008 - 03.2010
- Equipment leader for Thin Film
- FMEA and 8D handling for wafer bumping
- Manpower arrangement for routine maintenance and troubleshooting of PVD, Coating, Aligner, Stepper, Etching system and perform setup and conversion to support production
- Engage internal customers (Process/PT/Facilities) work jointly to maximize capacity
- Evaluation of 2nd source for direct and indirect materials and ensure timely release for production
- Cross department coordination on tool startup, installation, and relocation
- Formulates concepts, gains, and commitment for ideas within team for productivity improvement
- CIM task force to set up SECS/GEM for real time system information.
Senior Equipment Engineer
UMC Singapore Branch
09.2002 - 09.2008
- 300mm wafer manufacturing technology transfer from UMC 12A Taiwan plant to UMC 12i Singapore plant (under EDB program)
- Timely startup and installed 300mm tools to fulfill 0.5K ~ 30K production ramp
- Coordinator of AMAT Producer group to ensure proper maintenance are performed
- Equipment SPC management to maintain 3-sigma control and to reduce OOC rate
- Line yield/defect improvement and conduct CIP (Continuous Improvement Project) activities
- Tool advance troubleshooting (solved HDPCVD Etch-Dep ratio OOS; SILPE RI index improvement; SACVD uniformity improvement)
- Coordinator of DCVD cost down projects and involved in cross-department cost reduction activities
- Select and qualify suitable parts vendors on 2nd source and price reduction to meet company’s goal
- Negotiation of service contract contents with vendors and to ensure jobs are properly carried out and charged reasonably thru periodical review
- EQ FMEA review and management to reduce production risk
- Implement Fault Detection System (FDC) to reduce wafer scrap rate and serves as early detection for PM/parts lifetime (cost saving)
- Coordinator for Parts Manager System (PMM) & E-checklist System.
Education
Bachelor's Degree - Power Electronics System, Electrical & Electronic Engineering
Nottingham Trent University
Malaysia05.2001
Higher Diploma - Electronic, Electrical & Electronic Engineering
Nottingham Trent University
Malaysia05.1999
Skills
- IT skills – Lotus Notes / ERP / MS (Excel/Word/Powerpoint)
- Language – English (Fluent) / Mandarin (Fluent) / Malay (Fluent) / Cantonese (Fluent)
- 8D Report/Fishbone Diagram
- Failure Mode Effect Analysis
- Statistical Process Control (SPC)
Personal Information
- Date of Birth: 02/07/77
- Gender: Male
- Nationality: Singaporean
- Marital Status: Married
Hobbies and Interests
Cycling / Reading
Training
- Professional Negotiation Skills (Miller Heimann Strategic Selling), 03/2012
- Applied Materials Equipment Training (Austin, Texas, USA), 09/2004
- TEL Equipment Training (Hsinchu, Taiwan), 11/2002
Timeline
Account/Sales Manager
Aldon Technologies Services Pte Ltd
02.2019 - Current
Account Manager
Photronics DNP Mask Corp. Xiamen (PDMCX) China
06.2018 - 12.2018
Sr Sales Engineer
Aldon Technologies Services Pte Ltd
10.2012 - 07.2017
Technical Account Manager
Praxair Singapore
09.2011 - 08.2012
Senior Sales & Services Engineer
Aldon Technologies Services Pte Ltd
04.2010 - 08.2011
Senior Equipment Engineer
StatsChipPAC Ltd
09.2008 - 03.2010
Senior Equipment Engineer
UMC Singapore Branch
09.2002 - 09.2008
Bachelor's Degree - Power Electronics System, Electrical & Electronic Engineering
Nottingham Trent University
Higher Diploma - Electronic, Electrical & Electronic Engineering
Nottingham Trent University
Similar Profiles
Toh Kai JieToh Kai Jie
Account Manager (Foreign recruitment) at GATEWAY TECHNOLOGIES SERVICES PTE LTDAccount Manager (Foreign recruitment) at GATEWAY TECHNOLOGIES SERVICES PTE LTD
Mabrur AhmadMabrur Ahmad
APPRENTICE PLUMBER 4TH YEAR at ALDON MECHANICAL LTDAPPRENTICE PLUMBER 4TH YEAR at ALDON MECHANICAL LTD
ROBERT E. DURKIN IVROBERT E. DURKIN IV
PROJECT & PREFAB MANAGER / DESIGN INFRASTRUCTURE, at ALDON ELECTRICPROJECT & PREFAB MANAGER / DESIGN INFRASTRUCTURE, at ALDON ELECTRIC