Khin Maung Htay
Summary
Hardworking [Pest Control Technician] bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches.
Certified Pest Control Technician extensively trained in safety protocols. Real team player enthusiastic about meeting new people.
Experienced pest control professional with 6+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Rentokil Initial Private Limited
02.2021 - Current
- Improved customer satisfaction by providing thorough pest inspections and recommending effective treatment plans.
- Reduced callbacks for pest control services by effectively identifying, treating, and eliminating pests in a timely manner.
- Achieved high levels of client retention through consistent communication and prompt resolution of any concerns or issues.
- Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
- Contributed to team success by sharing knowledge about new industry trends and best practices for pest management techniques.
- Collaborated with colleagues to develop innovative solutions for challenging pest infestations, increasing overall effectiveness of treatments.
- Completed detailed reports after each service visit, allowing for accurate record-keeping and streamlined billing processes.
- Demonstrated adaptability by effectively managing time and resources to accommodate fluctuating workloads and changing client needs.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Inspected equipment for proper functionality to effectively facilitate application.
Pest Control Technician
Weishen Industrial Services
03.2016 - 01.2021
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Inspected equipment for proper functionality to effectively facilitate application.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Drove to customer residences and places of business to inspect for pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
Service Technician and Bird Control Supervisor
Bentz Jaz Singapore Pte Ltd
02.2010 - 02.2015
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Liaised with internal departments to optimize productivity and efficiency.
Education
Diploma - Mechanical Engineering
Government Technical Institute
Myanmar03.2000
Skills
- Service Sales
- Pest Removal
- Team Mentoring
- Time Tracking
- Safety Precautions and Procedures
- Job Specifications
- Equipment Maintenance
- Equipment and Tools
- Equipment Troubleshooting
- Chemical Application Experience
- Pest Inspections
- Pest Management Techniques
- Pest Management Solutions
- Preventive Measures
Certification
- Vector Control Technician License
- Class 3 Driving Licnese
Languages
English
Intermediate (B1)
Myanmar
Timeline
Pest Control Technician
Rentokil Initial Private Limited
02.2021 - Current
Pest Control Technician
Weishen Industrial Services
03.2016 - 01.2021
Service Technician and Bird Control Supervisor
Bentz Jaz Singapore Pte Ltd
02.2010 - 02.2015
Diploma - Mechanical Engineering
Government Technical Institute
- Vector Control Technician License
- Class 3 Driving Licnese
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