Nur Halim Bin Abdul Rahim
Summary
Experienced pest control professional with 2+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales.
Dependable Service Technician adept in client rapport-building and team work. Skilled in all areas of pest control with an aptitude for leadership. Strong track record of reliability and commitment to professional development illustrated over 2 years years of work experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Service Technician
RENTOKIL INITIAL SINGAPORE PRIVATE LIMITED
04.2022 - Current
- Improved customer satisfaction by providing thorough pest inspections and recommending effective treatment plans.
- Contributed to team success by sharing knowledge about new industry trends and best practices for pest management techniques.
- Minimized property damage from pests with proactive inspections and targeted treatments for high-risk areas.
- Achieved high levels of client retention through consistent communication and prompt resolution of any concerns or issues.
- Maintained safety standards during all pest control treatments to ensure well-being of clients, pets, and technicians.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Reduced callbacks for pest control services by effectively identifying, treating, and eliminating pests in timely manner.
Cook
SECRET RECIPE INTERNATIONAL PTE. LTD.
12.2023 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Pizza Delivery Driver/Pizza Maker
Pizza Hut Singapore
11.2019 - 01.2021
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Barista Trainer
STARBUCKS COFFEE SINGAPORE PTE. LTD.
02.2018 - 05.2019
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Intern
Nike Factory Store
06.2018 - 12.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained clean and organized sales floor, enhancing overall shopping experience for customers.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Retail Services
Institute of Technical Education
Ang Mo Kio12.2018
No Degree - Mechanical And Electrical Services
Institute of Technical Education
College Central12-2023
No Degree - Diploma in Security, Workplace Safety & Health
Temasek Polyechnic
Tampines06-2027
Skills
- Chemical Handling
- Preventative Measures
- Integrated Pest Management
- Technical aptitude
- Rodent Control
- Vehicle Maintenance
- Data Entry
- Pest management techniques
- Clean Driving Record
- Property Inspection
- Team Mentoring
- Pest inspections
Accomplishments
- Established several long-term business clients through outstanding service and attention to detail, which resulted in lucrative contracts for Rentokil Initial.
- Identified the best techniques for bed bug removal and mentored newly hired technicians on these methods.
Languages
English
Advanced (C1)
Malay
Bilingual or Proficient (C2)
Certification
NTUC Learning - Certified Associate Project Management (CAPM) July 2023
NTUC Learning - Develop Risk Assessment Implementation Plan
July 2023
Timeline
Cook
SECRET RECIPE INTERNATIONAL PTE. LTD.
12.2023 - 08.2024
Senior Service Technician
RENTOKIL INITIAL SINGAPORE PRIVATE LIMITED
04.2022 - Current
Pizza Delivery Driver/Pizza Maker
Pizza Hut Singapore
11.2019 - 01.2021
Intern
Nike Factory Store
06.2018 - 12.2018
Barista Trainer
STARBUCKS COFFEE SINGAPORE PTE. LTD.
02.2018 - 05.2019
NTUC Learning - Certified Associate Project Management (CAPM) July 2023
NTUC Learning - Develop Risk Assessment Implementation Plan
July 2023
No Degree - Retail Services
Institute of Technical Education
No Degree - Mechanical And Electrical Services
Institute of Technical Education
No Degree - Diploma in Security, Workplace Safety & Health
Temasek Polyechnic
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