Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KHAI LING CAREEN LIM

KHAI LING CAREEN LIM

FLIGHT ATTENDANT
SINGAPORE

Summary

A dedicated flight stewardess with 14 years of experience at Singapore Airlines Limited, I bring exceptional interpersonal and communication skills, along with multilingual fluency in English, Mandarin, Cantonese, Bahasa Melayu, Hokkien, and Korean. Proven problem-solving abilities and a confident team player with strong leadership qualities enable me to excel under pressure and adapt seamlessly to dynamic environments. I am passionate about delivering outstanding service, ensuring passenger safety, and creating memorable travel experiences with enthusiasm and professionalism.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
7
7
Certifications

Work History

Flight Stewardess

Singapore Airlines Limited
02.2018 - Current
  • Ensured a safe onboard environment by adhering to safety emergency procedures and promoting safe work practices.
  • Demonstrated proficiency in first aid procedures, taking the lead in assisting passengers during medical emergencies.
  • Maintained constant communication during duty hours to ensure seamless flight operations and avoid disruptions.
  • Delivered onboard service in accordance with airline standards, consistently providing high-quality customer care.
  • Managed onboard equipment to ensure optimal quality and availability, reducing costs associated with breakages and losses.
  • Anticipated and fulfilled passenger requests promptly, maintaining professionalism, confidentiality, and integrity at all times.
  • Respond quickly and effectively to passenger inquiries and concerns.
  • Stay alert to potential safety issues and report hazards immediately.
  • Kept all travel and identification documents, including passports and visas, up to date and compliant with regulations.
  • Assumed supervisory responsibilities following promotion to senior flight stewardess, overseeing service delivery and team coordination.
  • Acted as an ambassador for the airline, ensuring passengers felt comfortable and valued throughout the flight.
  • Possessed comprehensive knowledge of culinary offerings and wine, enhancing the overall passenger experience.

Care Ambassador

Ren Ci Community Hospital
07.2020 - 12.2020
  • Redeployed to healthcare facilities during the Covid-19, supporting hospital staffs, contributing to patient care amidst challenging circumstances.
  • Provided compassionate care to patients, assisting with feeding and daily activities to support their well-being.
  • Attended to patients' daily needs with attention to detail and empathy, ensuring comfort and safety.
  • Demonstrated strong care and concern for patients, fostering a trusting and supportive environment.
  • Monitored and recorded patient vital signs regularly and accurately.
  • Supported patients in mobility and transfer activities to prevent falls.
  • Ensured a clean and safe environment by maintaining hygiene standards.
  • Communicated effectively with patients, families, and healthcare staff to ensure quality care.

Personal Assistant Cum Translator

New Hope Investment Pte Ltd
10.2017 - 02.2018
  • Served as the primary point of contact for correspondence and phone inquiries, ensuring smooth and professional communication flow.
  • Managed and organized meetings and appointments, controlling access to executives and effectively prioritizing schedules.
  • Coordinated travel arrangements for executives, including transportation, accommodation, and detailed itinerary planning.
  • Provided timely reminders of important tasks and deadlines to support efficient workflow and time management.
  • Prepared, translated, and reviewed reports and presentations, including PowerPoint slides, in both English and Mandarin.
  • Implemented and maintained administrative systems to streamline office operations and improve document management processes.
  • Facilitated clear and professional communication between executives and clients, supporting cross-cultural interactions and understanding.

Flight Stewardess

Singapore Airlines Limited
07.2008 - 02.2015

Education

Bachelor of Arts - Childhood Studies, Guidance And Counseling

Northumbria University (New Castle)
Singapore
10.2015 - 10.2017

High School Diploma -

KAPLAN Higher Education Institute
Singapore
11.2014 - 09.2015

Skills

Interpersonal Communication

Multilingual Fluency

Team Player

First Aid and Emergency Procedures

Adaptability and Flexibility

Problem Solving Abilities

Decision Making

Resilient

Leadership

Food and Beverage Knowledge

Certification

Wine and Spirit Education Trust (WSET) Intermediate Level

Timeline

Care Ambassador

Ren Ci Community Hospital
07.2020 - 12.2020

Wine and Spirit Education Trust (WSET) Advanced Level

06-2018

Flight Stewardess

Singapore Airlines Limited
02.2018 - Current

Personal Assistant Cum Translator

New Hope Investment Pte Ltd
10.2017 - 02.2018

Bachelor of Arts - Childhood Studies, Guidance And Counseling

Northumbria University (New Castle)
10.2015 - 10.2017

High School Diploma -

KAPLAN Higher Education Institute
11.2014 - 09.2015

Workforce Skills and Qualification Advanced Certificate in Training and Assessment (ACTA) Level 4

05-2013

Wine and Spirit Education Trust (WSET) Intermediate Level

01-2013

Workforce Skills and Qualification Advanced Certificate in Training and Assessment (ACTA) Level 2

09-2012

Workforce Skills and Qualification Advanced Certificate in Training and Assessment (ACTA) Level 1

07-2012

Flight Stewardess

Singapore Airlines Limited
07.2008 - 02.2015

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