Kevin Lee Flores
Gzira
Summary
Driven by a strong work ethic and a commitment to excellence, I enhanced customer satisfaction and dining experience at Jollibee Foods through efficient service and food safety knowledge. Skilled in taking orders, accurately processing payments, and maintaining a clean and organized workspace with the ability to work in a team setting and adapt to changing demands.
Overview
2
2
years of professional experience
Work History
Service Crew Member
Jollibee Foods
Davao, Philippines
01.2023 - 04.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to ensure timely and accurate food preparation, minimizing customer wait times and enhancing overall dining experience.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Food Waiter
Mang Inasal Food Chain
Davao, Philippines
06.2022 - 01.2023
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Bachelor of Science - Business Administration
Davao Oriental State University
Davao, PhilippinesSkills
Customer Service
Cleaning and sanitizing
Verbal and written communication
Strong Work Ethic
Food safety knowledge
Cleanliness and hygiene
Timeline
Service Crew Member
Jollibee Foods
01.2023 - 04.2024
Food Waiter
Mang Inasal Food Chain
06.2022 - 01.2023
Bachelor of Science - Business Administration
Davao Oriental State University