Hi, I’m
Keratikan Klumkomon
Assistant Clinic Manager
Summary
Dynamic leader with proven expertise in revenue management and team building, honed across roles from Assistant Clinic Manager at Nuffield Dental to Sales Manager. Excelled in boosting patient flow and sales revenue, achieving significant profit improvements. Skilled in staff management and mentoring, consistently enhancing team performance and client satisfaction.
Overview
8
years of professional experience
Work History
Nuffield Dental
Assistant Clinic Manager
06.2023 - Current
Job overview
- Managed inventory levels of medical supplies to guarantee adequate stock at all times while minimizing waste due to expiration or overstocking costs.
- Boosted employee morale and retention through regular team-building activities, open communication channels, and recognition programs.
- Assisted in the hiring process for new staff members, ensuring a diverse and talented team of healthcare professionals.
- Assessed risk factors within the clinic environment regularly and implemented necessary safety precautions.
- Enhanced patient satisfaction by streamlining clinic operations and implementing efficient scheduling systems.
- Managed clinic budget, reducing unnecessary expenses while prioritizing essential resources for optimal patient care.
- . Assisted in developing marketing materials for the clinic, increasing local awareness of available services and attracting new patients.
- Optimized appointment scheduling process to minimize wait times for patients, resulting in increased satisfaction rates.
- Improved staff performance through regular training sessions and continuous feedback on their progress.
- Hired, trained and supervised employees to maintain team of high performers.
- Budgeted for resources to control expenditure and maximize profits.
- Successfully negotiated client contract renewals to create increased revenue.
Asia Pacific Dental Center
Practice Manager
06.2021 - 06.2022
Job overview
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Improved practice revenue through effective financial management and strategic cost reductions.
- Oversaw accounting, budgeting, and financial reporting.
- Provided supervision and management to team of support personnel.
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
- Established policies regarding patient privacy rights; safeguarding all confidential information.
Q&M / T32 / FDC
Dental Assistant
12.2019 - 04.2021
Job overview
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Viva&Visden Partnership Pte Ltd.
Sales Manager
10.2016 - 06.2019
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Education
Kasetsart University Thailand
Bachelor Of Business Administration from Management Science
06.2015
Skills
Revenue management
Patient flow
Profit and loss statements
Profit improvements
Inventory and restocking
Staff Management
Team Building
Training and mentoring
Timeline
Assistant Clinic Manager
Nuffield Dental
06.2023 - Current
Practice Manager
Asia Pacific Dental Center
06.2021 - 06.2022
Dental Assistant
Q&M / T32 / FDC
12.2019 - 04.2021
Sales Manager
Viva&Visden Partnership Pte Ltd.
10.2016 - 06.2019
Kasetsart University
Bachelor Of Business Administration from Management Science