Wanida Phusrinam
Assistant Clinic Manager
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Assistant Clinic Manager
Nuffield Dental
11.2023 - Current
- Acted as liaison between upper management and clinical staff reporting updates and concerns to ensure seamless communication.
- Maintained confidentiality of sensitive patient information by implementing secure filing systems and restricting access only to authorized personnel.
- Ensured compliance with healthcare regulations by maintaining accurate records and staying up-to-date on industry best practices.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback for professional growth.
- Assisted in the hiring process for new staff members, ensuring a diverse and talented team of healthcare professionals.
- . Contributed positively to the workplace culture by promoting teamwork, collaboration, respect among employees.
- Communicated with patients, ensuring that medical information was kept private.
Clinic in Charge
Q&M
01.2019 - 11.2023
- Managed staff scheduling efficiently to ensure adequate nurse coverage during shifts without compromising quality of care provided.
- Improved patient satisfaction by providing high-quality nursing care to patients and addressing their concerns promptly.
- Delegated tasks effectively to nursing staff, ensuring proper distribution of workload and optimal patient care delivery.
- Championed initiatives aimed at streamlining workflows within the unit which resulted in reduced waiting times for patients receiving care services.
- Mentored new nurses on best practices, clinical skills development, and hospital policies, enhancing overall team performance levels.
- Assisted in the development and implementation of quality improvement projects aimed at enhancing patient care delivery within the unit.
Clinical Dental Assistant
Q&M
04.2017 - 11.2019
- Supported team collaboration by actively participating in staff meetings and offering constructive feedback.
- Prepared custom trays for various procedures such as impressions or crowns fabrication.
- Educated patients on proper oral hygiene techniques, promoting overall health and wellness.
- Administered topical anesthetic agents under dentist supervision when necessary.
- Performed digital radiography efficiently while following radiation safety standards.
- Improved patient comfort by providing thorough explanations of dental procedures and answering questions.
- Handled laboratory duties such as pouring stone models or fabricating mouthguards effectively.
- Assisted dentists in performing complex dental procedures, ensuring patient safety and satisfaction.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Skills
Orientation and training
Profit and loss statements
Clinical management
Marketing
Scheduling
Urgent care
Policies and procedures
Revenue management
Relationship building and retention
Team Building
Staff Management
Profit improvements
Training and mentoring
Timeline
Assistant Clinic Manager
Nuffield Dental
11.2023 - Current
Clinic in Charge
Q&M
01.2019 - 11.2023
Clinical Dental Assistant
Q&M
04.2017 - 11.2019