Kaylin Le
Summary
Proactive Service Crew Member with strong customer service and food preparation experience. Enhanced customer satisfaction through efficient service and maintained high standards during peak hours. Skilled in food safety, cleaning, and upselling, bringing a strong work ethic and commitment to improving customer experiences..
Overview
3
3
years of professional experience
Work History
Service Crew Member
Suki Group
Singapore, Singapore
06.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Contributed to the achievement of sales targets through upselling food items when applicable.
Purchaser
Suki Group
Singapore, Singapore
06.2021 - 02.2024
- Negotiated with suppliers, vendors and other representatives.
- Prepared purchase orders using SAP systems, ensuring accurate data entry and timely communication with suppliers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Conducted market research for alternative suppliers, leading to increased competition and improved pricing negotiations.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Checked items received against items ordered by verifying receipts.
Education
No Degree - Advance Diploma Hospitality Management
SHRM College
120 Oxley Rise, Singapore 23870910.2019
Skills
- Customer Service
- Verbal and written communication
- Strong Work Ethic
Timeline
Service Crew Member
Suki Group
06.2021 - Current
Purchaser
Suki Group
06.2021 - 02.2024
No Degree - Advance Diploma Hospitality Management
SHRM College