Summary
Overview
Work History
Education
Skills
Timeline

KATHLENE ROSE LEGASPI

Summary

Proficient and caring nursing team member offering outstanding
patient-facing experience. Adept at addressing patient needs with compassionate care and
attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving
patients of all backgrounds.

Overview

13
13
years of professional experience

Work History

SENIOR NURSING AIDE

NTUC Health Co-operative
10.2018 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Provided emotional support to patients, fostering a positive care environment.
  • Maintained cleanliness and organization of patient areas to promote hygiene.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient care accurately in electronic health record systems.
  • Collaborated with healthcare team members to enhance patient care strategies.
  • Educated patients and families on basic health management techniques.
  • Adapted quickly to changing patient needs and care requirements.
  • Assisted nurses with daily tasks, improving overall efficiency of the healthcare team.
  • Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
  • Performed vital sign checks and reported any abnormalities to nursing staff promptly.
  • Maintained a clean and safe environment for patients, reducing the risk of infections.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and maintaining open lines of communication among team members.
  • Established trust with patients of diverse cultural backgrounds by demonstrating sensitivity, respect, and an unwavering commitment to providing top-notch care.
  • Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Conducted regular safety checks on medical equipment, ensuring optimal functionality and minimizing risks to patients.
  • Improved overall quality of life for long-term care residents through consistent engagement in stimulating activities tailored according to individual preferences.
  • Streamlined workflow processes by effectively managing supplies inventory levels within the unit, ensuring availability when needed most urgently.
  • Educated patients on proper self-care techniques to promote healing and prevent complications.
  • Participated in ongoing training sessions, staying current on best practices in nursing aide care delivery.
  • Collaborated with multidisciplinary teams to develop individualized care plans for patients.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Administered prescribed medications under the supervision of registered nurses, ensuring proper dosages and timely administration.
  • Expedited response time during emergency situations through seamless cooperation alongside nursing staff and adherence to established protocols.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported patients'' nutritional needs by assisting with meal planning, preparation, and feeding as necessary.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Managed personal care of [Type] patients.
  • Reduced hospital readmission rates via thorough post-discharge follow-ups designed to address potential issues before they escalated.
  • Enhanced patient comfort by providing attentive and compassionate care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Supported needs of [Number]+ residents under long-term care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to [Type] patients in hospital facility.

Nursing Aide

Econ Healthcare Group
01.2017 - 09.2018
  • Maintained a clean and safe environment for patients, reducing the risk of infections.
  • Established trust with patients of diverse cultural backgrounds by demonstrating sensitivity, respect, and an unwavering commitment to providing top-notch care.
  • Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
  • Improved overall quality of life for long-term care residents through consistent engagement in stimulating activities tailored according to individual preferences.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Supported patients'' nutritional needs by assisting with meal planning, preparation, and feeding as necessary.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Transported patients between rooms and appointments or testing locations.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to nursing staff for timely interventions.
  • Documented patient care accurately in electronic health records for compliance.
  • Collaborated with healthcare teams to develop personalized care plans for patients.
  • Trained new aides on procedures and best practices to enhance team performance.
  • Implemented infection control measures, contributing to a safe healthcare environment.
  • Streamlined patient transfer processes, improving efficiency in care delivery.
  • Provided emotional support to patients and families, fostering positive relationships.
  • Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
  • Assisted nurses with daily tasks, improving overall efficiency of the healthcare team.
  • Performed vital sign checks and reported any abnormalities to nursing staff promptly.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and maintaining open lines of communication among team members.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Conducted regular safety checks on medical equipment, ensuring optimal functionality and minimizing risks to patients.
  • Streamlined workflow processes by effectively managing supplies inventory levels within the unit, ensuring availability when needed most urgently.
  • Participated in ongoing training sessions, staying current on best practices in nursing aide care delivery.
  • Educated patients on proper self-care techniques to promote healing and prevent complications.
  • Collaborated with multidisciplinary teams to develop individualized care plans for patients.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Administered prescribed medications under the supervision of registered nurses, ensuring proper dosages and timely administration.
  • Expedited response time during emergency situations through seamless cooperation alongside nursing staff and adherence to established protocols.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Managed personal care of [Type] patients.
  • Reduced hospital readmission rates via thorough post-discharge follow-ups designed to address potential issues before they escalated.
  • Enhanced patient comfort by providing attentive and compassionate care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Supported needs of [Number]+ residents under long-term care.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to [Type] patients in hospital facility.

Staff Nurse

Maharlika Capa, Medical and Diagnostic Clinic
05.2015 - 01.2017
  • Administered medications and monitored patient responses, ensuring optimal care delivery.
  • Collaborated with multidisciplinary teams to develop and implement individualized care plans.
  • Conducted comprehensive assessments to evaluate patient conditions and adjust treatments accordingly.
  • Trained and mentored junior staff on best practices in patient care and safety protocols.
  • Enhanced workflow efficiency by streamlining documentation processes in electronic health records system.
  • Led quality improvement initiatives, resulting in improved patient satisfaction scores and outcomes.
  • Advocated for patient needs, ensuring adherence to ethical standards and promoting holistic wellness approaches.
  • Managed critical situations effectively, demonstrating strong decision-making under pressure during emergencies.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
  • Led initiatives for continuous improvement in quality measures, resulting in better patient outcomes.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Nurse Volunteer

Sta. Clara De Montefalco Medical Center
11.2014 - 01.2015
  • Assisted in patient care, providing emotional support and comfort during medical procedures.
  • Educated patients on health management and wellness strategies to enhance recovery.
  • Collaborated with healthcare teams to streamline volunteer activities and improve service delivery.
  • Organized community health events, promoting awareness of preventive care initiatives.
  • Mentored new volunteers, fostering skills development and enhancing team effectiveness.
  • Implemented feedback mechanisms to improve patient satisfaction and service quality.
  • Coordinated logistics for volunteer schedules, ensuring adequate coverage for patient needs.
  • Advocated for patients' rights and needs within the healthcare environment, improving overall experience.
  • Aided smooth transitions from acute care settings to home or long-term care facilities by coordinating discharge planning effectively with other team members.
  • Reduced hospital readmissions by educating patients on preventive measures, medication management, and self-care techniques.
  • Streamlined communication between patients, families, and healthcare providers by acting as a liaison and advocate.
  • Promoted optimal healing conditions for wound management through diligent monitoring of progress and appropriate interventions when needed.
  • Improved patient care by providing comprehensive health assessments and accurate diagnoses during volunteer shifts.
  • Bolstered overall quality of nursing care by staying current on best practices, industry standards, and evidence-based research through ongoing professional development opportunities.
  • Enhanced recovery rates for patients with personalized care plans and thorough patient education.
  • Supported the achievement of organizational goals by actively participating in various volunteer projects, such as health fairs and community outreach events.
  • Contributed to the improvement of nursing practices through active participation in staff meetings, trainings, and workshops.
  • Cultivated stronger relationships with fellow volunteer team members via open communication channels that encouraged idea-sharing for improved patient outcomes.
  • Provided high quality care to approximately [Number] patients per day on [Number]-bed unit
  • Decreased length of stay for patients through efficient time management strategies that prioritized tasks based on urgency levels within the nursing unit setting.
  • Assisted in emergency situations, demonstrating quick thinking and effective problem-solving skills under pressure.
  • Assisted in the development of comprehensive care plans by gathering relevant patient data during initial assessments and communicating findings to healthcare team members.
  • Facilitated patient mobility through careful assistance in transfers/ambulation exercises while utilizing proper body mechanics techniques to prevent injury.
  • Ensured compliance with infection control protocols by diligently maintaining a clean and safe environment for patients, staff, and visitors alike.
  • Collaborated with multidisciplinary healthcare teams to provide seamless, high-quality care for patients.
  • Strengthened patient satisfaction scores by consistently delivering compassionate care tailored to individual needs.
  • Administered medications safely, ensuring proper dosage and timely administration to optimize treatment outcomes.
  • Supported efficient workflow in the nursing unit through proficient documentation of patient information in electronic health records systems.
  • Triaged patients based on vital signs and rapid assessment.
  • Reported patient requests, concerns, and other observations to staff.
  • Adhered to policies and procedures to promote hospital mission and vision.
  • Worked collaboratively with mental health volunteers to facilitate integration between primary care and mental health and improve patient outcomes.
  • Assisted primary care provider with procedures by preparing appropriate instruments and sterile field.
  • Transported patients and helped with discharge procedures.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Educated patients on infection and disease control, family planning and new baby care to promote community health and wellness.
  • Supplied care instructions and educational materials to inform patients of care plan and next steps.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Completed paperwork and evaluation forms to document patient interactions.
  • Weighed patients and took blood pressure and vital signs to assist nursing staff.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Recorded details regarding therapies to keep patient charts updated.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Performed nursing care within scope of license and credentials and followed charting protocols to document care provided.
  • Took newspapers, flowers, and other personal items to patients on all floors.
  • Assessed and offered nursing advice to patients with medical complaints or concerns and responded to requests for assistance.
  • Carried laboratory specimens, results, and charts to appropriate departments.
  • Conducted inpatient comfort care rounds to promote patient satisfaction.
  • Prepared and sterilized instruments to help physician get ready for procedures.

Emergency Medical Technician-on the Job Training

LIFELINE 16-911 AMBULANCE
04.2014 - 06.2014
  • Responded to emergency calls, providing immediate medical assistance in high-pressure situations.
  • Assessed patient conditions, prioritized care based on severity, and implemented appropriate interventions.
  • Collaborated with healthcare professionals to facilitate seamless patient transfers and continuity of care.
  • Maintained accurate records of patient assessments, treatments, and responses during transport.
  • Trained new EMT recruits on procedures, protocols, and effective emergency response techniques.
  • Operated advanced life support equipment while adhering to safety protocols and standards.
  • Conducted regular equipment checks ensuring readiness for emergency situations and compliance with regulations.
  • Developed strategies for improving response times and enhancing overall operational efficiency during emergencies.
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Reduced response times by effectively coordinating with dispatchers and following established protocols.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
  • Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
  • Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Strengthened teamwork among EMS colleagues by actively engaging in constructive discussions for continuous improvement opportunities within the organization.
  • Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
  • Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
  • Administered emergency medical care to stabilize patients for safe transport to healthcare facilities, improving outcomes.
  • Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
  • Performed medical tests and collected samples for laboratory analysis.
  • Dispensed medications and monitored patient reactions.
  • Provided patient families with post-medical care instructions.
  • Educated public on emergency medical services.
  • Conducted patient intake and triage procedures.
  • Collaborated with medical doctors and other healthcare professionals.
  • Utilized communication devices to maintain contact with supervisors.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Trained new EMTs on proper protocols and procedures.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Handled patient transfers from one medical facility to another.
  • Observed patient behavior to report changes to medical personnel.
  • Delivered emotional support to patients and families.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Responded to 911 calls for medical emergencies.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assisted with lifting and moving patients.
  • Collaborated with law enforcement and fire department personnel to secure accident scenes, enhancing operational safety for all involved.
  • Improved patient comfort and safety during transport with attentive care and communication, easing patient anxiety.
  • Ensured rigorous adherence to sanitation protocols, maintaining high standards of cleanliness and infection control in ambulance and equipment.
  • Coordinated with dispatch and other emergency services to optimize response times and resource allocation.
  • Responded to wide range of emergency calls, from traffic accidents to acute medical conditions, demonstrating versatility and quick-thinking.
  • Fostered strong relationships with local community organizations to support health and safety initiatives, increasing public trust and engagement.
  • Enhanced team performance with regular participation in simulation training exercises, sharpening skills and improving response strategies.
  • Reduced on-scene time by implementing efficient triage and treatment strategies, enabling quicker transport to medical facilities.
  • Enhanced patient survival rates by promptly providing life-saving interventions during critical emergencies.
  • Adapted to challenging and diverse environments, from urban settings to remote areas, ensuring high-quality care regardless of location.
  • Utilized advanced communication equipment to coordinate effectively with team members and other emergency services, optimizing operational efficiency.
  • Improved patient reassurance and cooperation during emergencies by employing excellent interpersonal and communication skills.
  • Streamlined patient handoff procedures with hospital staff, reducing wait times and improving patient flow.
  • Led training sessions for junior EMTs, enhancing team competency and readiness for emergency responses.
  • Participated in continuous education workshops to stay updated on latest emergency medical techniques and protocols.
  • Improved community safety through active participation in public health education programs.
  • Conducted detailed patient assessments to identify medical needs, ensuring tailored and effective treatment plans.
  • Conducted regular maintenance checks on emergency vehicles and equipment, ensuring readiness for immediate deployment.

Medical Assistant/Receptionist

Commonwealth Hospital And Medical Center
02.2012 - 04.2014
  • Managed patient scheduling and coordinated appointments to optimize clinic workflow.
  • Facilitated communication between patients and healthcare providers, ensuring clarity and understanding.
  • Assisted in maintaining accurate electronic health records, enhancing data retrieval efficiency.
  • Supported clinical staff by preparing examination rooms and sterilizing instruments for procedures.
  • Conducted patient intake assessments, gathering vital information for healthcare providers' review.
  • Trained new employees on office protocols and patient interaction best practices to ensure compliance.
  • Implemented process improvements that streamlined administrative tasks, reducing wait times for patients.
  • Led initiatives to enhance patient satisfaction through effective problem resolution and service delivery.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
  • Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
  • Expedited lab results retrieval process by establishing strong relationships with external laboratory facilities.
  • Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
  • Streamlined appointment scheduling for increased efficiency and reduced patient wait times.
  • Enhanced office productivity by handling high volume of callers per day.
  • Assisted with medical coding and billing tasks.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Processed medical insurance claims and payments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Registered and verified patient records before triage with most up-to-date information.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Prepared and processed patient referrals and transfer requests.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Supported office staff and operational requirements with administrative tasks.
  • Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
  • Participated in quality improvement initiatives, contributing valuable insights to enhance overall practice performance.
  • Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
  • Improved office organization by maintaining accurate patient records and filing systems.
  • Organized insurance claims processing, reducing errors and ensuring timely payments for services rendered.
  • Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
  • Supported clinical team during emergencies by assisting with first aid measures or coordinating additional help when necessary.
  • Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
  • Facilitated communication among healthcare team members by diligently transcribing physician orders into patient charts or EHRs as required.
  • Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
  • Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
  • Enhanced patient experience by managing front desk operations and providing exceptional customer service.
  • Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
  • Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.

Private Duty Nurse

St. Philomena Healthcare Inc
08.2013 - 12.2013
  • Administered medications and monitored vital signs to ensure patient safety and comfort.
  • Developed personalized care plans based on individual patient needs and health conditions.
  • Educated patients and families on healthcare procedures, medications, and lifestyle adjustments.
  • Collaborated with multidisciplinary teams to enhance patient care delivery and outcomes.
  • Implemented infection control protocols to maintain a safe environment for patients.
  • Trained and mentored junior nursing staff in best practices for patient care.
  • Evaluated patient progress regularly, adjusting care plans as needed for optimal recovery.
  • Advocated for patient needs, facilitating communication between patients, families, and healthcare providers.
  • Provided compassionate care for patients, resulting in positive feedback from families.
  • Administered medications accurately and efficiently, ensuring proper dosages and timely treatments.
  • Facilitated smooth transitions between hospital discharge and home-based care through thorough communication with all parties involved.
  • Promoted proper nutrition by preparing balanced meals tailored specifically to individual dietary needs.
  • Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
  • Monitored vital signs regularly to detect and address potential health concerns promptly.
  • Scheduled appointments and transported patients to medical facilities using personal transportation.
  • Developed strong rapport with patients and families, providing emotional support during difficult times.
  • Conducted regular check-ins with family members regarding patient status updates, fostering trustful relationships.
  • Managed wound care meticulously, preventing infections and promoting healing effectively.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all interactions.
  • Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
  • Assessed patient needs routinely, adjusting care plans as necessary for the best results.
  • Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
  • Enhanced patient recovery by developing and implementing personalized care plans.
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
  • Assisted patients with daily living activities, promoting dignity and independence.
  • Supported personal care needs, shopping for groceries, and cleaning house.
  • Collaborated with interdisciplinary team members to develop comprehensive treatment plans for optimal patient outcomes.
  • Initiated emergency response measures when necessary, demonstrating quick thinking under pressure situations.
  • Assisted in development and implementation of service plans related to nursing and patient health care needs.
  • Utilized diverse pain management techniques to maximize comfort levels during challenging procedures.
  • Engaged and educated clients on appropriate behaviors and essential social interaction.
  • Implemented fall prevention strategies to minimize injury risk among vulnerable patients.
  • Reported general, physical, and mental condition of patients to support care initiatives.
  • Maintained detailed documentation of patient progress, contributing to seamless continuity of care across shifts.
  • Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
  • Interpreted patient needs, knowledge, growth, and development to construct treatment plan.
  • Coordinated with physicians to ensure accurate implementation of medical orders, enhancing overall quality of care provided.
  • Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
  • Educated patients on condition management techniques, empowering them to take charge of their own health.
  • Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication.
  • Changed out tracheostomies, gastrostomy buttons, and catheters regularly to prevent infection or other problems.
  • Administered medications and treatments as prescribed by physicians.
  • Monitored patient reactions after administering medications and IV therapies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Educated family members and caregivers on patient care instructions.
  • Recorded details regarding therapies to keep patient charts updated.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Managed patients recovering from medical or surgical procedures.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Education

Bachelor of Science - Nursing

Our Lady of Fatima University, Philippines
03-2011

Skills

  • Patient-focused care
  • Transporting patients
  • Activity planning
  • Medical records management
  • Database administration
  • Adaptable
  • Electronic charting
  • Responding to emergencies
  • Medical terminology
  • Healthcare ethics
  • Geriatric care
  • Companionship and emotional support
  • Teamwork and collaboration

Timeline

SENIOR NURSING AIDE - NTUC Health Co-operative
10.2018 - Current
Nursing Aide - Econ Healthcare Group
01.2017 - 09.2018
Staff Nurse - Maharlika Capa, Medical and Diagnostic Clinic
05.2015 - 01.2017
Nurse Volunteer - Sta. Clara De Montefalco Medical Center
11.2014 - 01.2015
Emergency Medical Technician-on the Job Training - LIFELINE 16-911 AMBULANCE
04.2014 - 06.2014
Private Duty Nurse - St. Philomena Healthcare Inc
08.2013 - 12.2013
Medical Assistant/Receptionist - Commonwealth Hospital And Medical Center
02.2012 - 04.2014
Our Lady of Fatima University - Bachelor of Science, Nursing
KATHLENE ROSE LEGASPI