Kanchana Murugaiah
Johor Bahru, Johor
Summary
Application for a work in a well-establish company in order to gain social and working experience as well as to gain self-development and motivation. Ambitious to apply skills and abilities in related fields, willing to learn new things and constantly to improve myself for the benefit of the organizations, to make myself valuable to myself, family, organization and nation.
Overview
12
12
years of professional experience
Work History
Senior Administrator
Raffles Medical Group
2019.11 - Current
- Provide administrative duties in Operating Theatr Department, surgery and pre-admission schedule
- Arrange booking using SRS system with other clinics and department, doctor, anesthetist etc
- Assist Booking Clerk in reservation of beds, bookings, and schedules of surgery and procedures
- Assist in OT charges sing SAP, perform audit checks on department invoices
- Inventory planning, stock control and liaise with supplier
- Responsible for administrative duties and procure supplies for Inpatient Operating Theater
- Ensure all requisitions and purchases are approved within mandated guidelines
- Responsible for consolidation of purchase requisitions from user and ensure timely issuance of purchase orders to purchaser/vendors
- Ensure prompt response to urgent requisition requests and queries from users
- Monitor outstanding purchase orders regularly and follow up with purchaser/vendors to resolve any discrepancies
- Liaise with vendors to return and/or exchange any defective and/or expired goods
- Verify documents (e.g
- Purchase order, invoices) ensuring compliance
- Assist with monitoring vendors’ performance and ensure vendors resolve issues timely
- Assist in store-keeping and stock-take administrative work
- Assist nurses in non-clinical tasks when required
- Any adhoc duties assigned by Supervisor.
Management Trainee
Central Thai Restaurant
2017.11 - 2019.10
- Handle orders, cashering, stockcount, closing settlement & sales report
- Assist for Managers to oversee employee work in front and back of the house to ensure compliance with company policies, regulations, and food safety guidelines
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Evaluated staff performance and provided constructive feedback to improve overall productivity
- Any adhoc duties assigned
Customer Service Officer
EM Services Pte Ltd
2017.07 - 2017.11
- Attend to calls from residents, Town council & HDB
- Assist with maintenance appointment scheduling
- Deploy staffs on maintenance issue
- Provide accurate for residents queries
- Maintain close working relationship with internal and external stakeholders
- Abide by standards and guidance set out in SOP
- Any other duties and projects assigned by Supervisor
Manufacturing Planner Cum Supervisor
TPC(M) SDN BHD
2013.04 - 2017.05
- Coordinates and expedites the flow of work and materials between departments according to daily and weekly production schedules
- Duties include reviewing and distributing production, work, and shipment schedules, consulting with department supervisors to determine progress of work and completion dates, inventory levels and solving production problems
- Responsibility:-
- Ensure daily production requirements are achieved to meet customer expectation
- Analyze and prepare documents needed for production
- Data analysis and decision making to support raw material supply and finished goods demand
- Creates production BU schedule and prioritizes job-orders for production optimization
- Manage MRP and Excel reports to handle customer order
- Maintains the production schedule and other reports as required
- Follow-up as required with all teams to expedite flow of materials and documents to meet production schedule and customer expectation
- Complete status reports for production progress, work in process, and raw material inventory
- Interacts with shop floor management on a daily basis to resolve issues regarding manufacturing efficiencies or additional information as requested from Manufacturing, Customer Service
- May be asked to perform other duties at a lower level or higher level of proficiency
- Supervise Prod Control department employees
- Plan and assign works, implement policies and procedures
- Recommend improvement in production methods, equipment, working conditions.
Waitress
TGI Friday’s Restaurant, MY
2012.01 - 2013.03
- Great guests and make them feel comfortable
- Learn menu items and be able to describe them appropriately to guests
- Take beverage and food orders
- Deliver beverages and food in a timely manner
- Check-in with guests to ensure that everything is going well
- Clear dirty dishes from table
- Refill beverages throughout the meal
- Deliver guest’s bill and thank them for dining at the restaurant
- Work with other servers and be a team player
- Handling the cash transaction
- Receive payment by cach, cheques or credit cards.
Customer Relation Officer
TGV Cinema, MY
2011.05 - 2011.12
- Selling movie programs, food and beverage before movie or during intervals
- Checking tickets and showing people to their seats
- Dealing with any problem and complaints
- Re-stocking the refreshment kiosks area.
Education
Diploma - Information Technology
SEGI College
Penang11.2012
SPM - Sijil Pelajaran Malaysia (SPM)
SMK Tinggi Port Dickson
Negeri Sembilan12.2009
Skills
- Proficient in SAP, MRP, Sharepoint, Microsoft Office.
- Recordkeeping Requirements
- Resourcefulness and excellent administrative skills.
- Ability to effectively communicate at all levels.
- Proven planning and organizational skills with ability to handle multiple priorities effectively.
- Fast learner with less observation.
- Ability to work in teams and be open to others’ views.
- Ability to adapt to changes in work environment.
- Able to work collaboratively in team or with minimum supervision.
- Reliable and responsible for conducting tasks with integrity
- Ability to work with sense of urgency without sacrificing accuracy.
Languages
Tamil
Upper intermediate (B2)
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Timeline
Senior Administrator
Raffles Medical Group
2019.11 - Current
Management Trainee
Central Thai Restaurant
2017.11 - 2019.10
Customer Service Officer
EM Services Pte Ltd
2017.07 - 2017.11
Manufacturing Planner Cum Supervisor
TPC(M) SDN BHD
2013.04 - 2017.05
Waitress
TGI Friday’s Restaurant, MY
2012.01 - 2013.03
Customer Relation Officer
TGV Cinema, MY
2011.05 - 2011.12
Diploma - Information Technology
SEGI College
SPM - Sijil Pelajaran Malaysia (SPM)
SMK Tinggi Port Dickson
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