Dynamic Change Management and Transformation Implementation professional with over 25 years of experience in the Asia Pacific, achieving notable performance improvements including a 31% boost in regional sales productivity and aligning churn rates with industry standards. Demonstrates expertise in project management, business process improvement, and organizational development, facilitating operational enhancements across diverse sectors. Committed to driving sustainable growth through Kaizen, Lean and OD methodologies while excelling in stakeholder management and strategic planning. Aiming to leverage comprehensive skills in process optimization and team leadership within an innovative organization that prioritizes results.
Various community sharing of knowledge & experience as guest speaker/trainer/panelist:
2020: Indonesia - How to Effectively Improve Your Organizational Customer Value Excellence Performance
2020: USA - Sustainable Business Practices through Process Habitualization and Standardization
2019: Indonesia - Improving Process Value-Chain via Data Driven Process Control Systems & Analytics
2019: Malaysia - Improving Inter-Generational Employee Engagement at the Workplace
2015: Indonesia - How to Achieve Customer Shared Value (CSV) From Within Your Organization
2012: Malaysia - Transforming the Skills Workforce via Realizing Opportunities and Challenges
1999: South Africa - Delegate & Ambassador for International Rotary Exchange Program