Summary
Overview
Work History
Education
Skills
Speaker
Activities & Interests
References
Timeline
Generic
Kamarul BASAR

Kamarul BASAR

SENIOR VP & CONSULTING MANAGER
Kuala Lumpur

Summary

Dynamic Change Management and Transformation Implementation professional with over 25 years of experience in the Asia Pacific, achieving notable performance improvements including a 31% boost in regional sales productivity and aligning churn rates with industry standards. Demonstrates expertise in project management, business process improvement, and organizational development, facilitating operational enhancements across diverse sectors. Committed to driving sustainable growth through Kaizen, Lean and OD methodologies while excelling in stakeholder management and strategic planning. Aiming to leverage comprehensive skills in process optimization and team leadership within an innovative organization that prioritizes results.

Overview

29
29
years of professional experience

Work History

Senior Vice President – Managing Director Office

KHAZANAH NASIONAL BERHAD (KNB)
Kuala Lumpur
12.2020 - Current
  • Oversaw project implementation spanning both KNB and its linked enterprises.
  • Established streamlined procedures for Malaysia Airline Group’s new catering facility.
  • Established and tracked key performance indicators to assess effectiveness of adopted initiatives and redirect efforts.
  • Conducted current-state analysis and led value-stream mapping initiatives for the catering division of the Malaysia Airline Group.
  • Oversaw strategic finance's digital transformation initiatives.
  • Facilitated value-stream mapping and process review in the Strategic Finance Division.
  • Updated Standard Operating Procedures for global private investment operations.
  • Updated and standardized standard operating procedures for regional public market investment operations.

Vice President & Principal Consultant – Regional Sales Division

MY REPUBLIC Telecommunications PLC
01.2017 - 04.2020
  • Coached, trained, and facilitated initiatives to foster measurable continuous improvement and organizational change management.
  • Established process control systems (PCS) and performance standards for regional sales teams, leading to a validated 31% increase in sales.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Introduced innovative digital process control systems (PCS) for sales workflows.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.

Senior Manager & Principal Consultant – Organizational Development (OD)

SAPURA ENERGY BERHAD
Kuala Lumpur
01.2015 - 12.2016
  • Effectively led the initiative to construct an improved framework for organizational development by implementing a new control system for talent management processes.
  • Designed and facilitated bespoke programs focused on leadership and communication skills for emerging engineers.
  • Successfully managed development of new Hi-Po Talent Development Program to enhance leadership succession.
  • Established and maintained relationships with key stakeholders to support business objectives.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Senior Manager & Principal Consultant – Organizational Development (OD)

SMH RAIL Sdn Bhd
Kuala Lumpur
01.2014 - 12.2014
  • Implemented Organizational Development strategy, increasing skills flexibility among 205 locomotive MRO Technicians.
  • Developed and implemented a practical Process Control System for Maintenance Planning that helped boost overall productivity.

Regional Manager, Organizational Development (OD) and Talent Management APAC

HALLIBURTON Asia Energy Services
Kuala Lumpur
01.2011 - 12.2013
  • Championed program to enhance business processes within OD and Talent Management.
  • Facilitated ongoing coaching sessions contributing to growth and retention of 65 high-potential engineers.
  • Mentored and guided general managers on proper OD processes and methodologies.
  • Kept tabs on goal achievements of Hi-Po team for executive management.
  • Provided mentorship and coaching to staff members throughout the region as needed.

Business Process Improvement Consultant

NEXUS-AIM Group
Kuala Lumpur
01.2010 - 12.2010
  • Enhanced process control system to boost operational efficiency.
  • Facilitated brainstorming sessions with cross-functional teams to generate ideas for improving business operations.
  • Increased efficiency through process evaluations and new process creation.
  • Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.
  • Provided training on new procedures to ensure proper execution across the organization.

Senior Consulting Manager, Business Process Improvement

RENOIR CONSULTING GROUP
Kuala Lumpur
01.2003 - 12.2009
  • Successfully executed several Business Process Improvement initiatives in various APAC sectors using TQM, KAIZEN, and LEAN techniques.
  • Industry Experience: manufacturing, hospitality services, oil and gas, telecommunications, and aviation MRO.
  • Developed and managed effective project plans to ensure successful delivery of consulting services.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Monitored progress against key performance indicators to ensure timely completion of tasks.
  • Provided guidance, support, and oversight to junior consultants in order to meet client expectations.
  • Coordinated cross-functional teams across multiple departments to deliver high-quality outcomes.
  • Produced thorough, accurate and timely reports of project activities.
  • Facilitated regular meetings with stakeholders in order to review progress updates and provide feedback.

Senior Corporate Trainer

PARTNERS-IN-QUALITY SDN BHD
Kuala Lumpur
01.1999 - 12.2002
  • Delivered a range of specialized skills training programs including leadership development, effective communication techniques, process enhancement strategies, and exceptional customer service.
  • Conducted training needs assessments to identify gaps in employee knowledge and skills, and developed customized corporate training programs accordingly.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Negotiated contracts with clients for desired training outcomes, fees or expenses.
  • Provided ongoing coaching and feedback to trainees on their performance during the course of their professional development.

Productivity Consultant

IMPAC ASIA CONTROL SERVICES
Kuala Lumpur
01.1996 - 12.1998
  • Embarked on initial venture into productivity consultancy.
  • Completed extensive training in management consultancy at IMPAC Global HQ in Connecticut, USA.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Organized client meetings to provide project updates.
  • Industry experience: manufacturing, printing, and services.

Education

IATA LEAN Six Sigma in Aviation -

IATA
Singapore
01.2024

Facilitator & Workshop Design for LEGO Serious Play Experiential Programs -

Rasmussen Consulting
Singapore
01.2022

INSEAD Design Thinking & Creativity for Business -

INSEAD
Singapore
01.2022

MIT System Thinking -

MIT
Online
01.2021

Facilitator in DDI Manager Ready Leadership Assessment Suite -

Halliburton
Houston
01.2013

Professional Certificate in Training Program Design and Development -

CIPD
Kuala Lumpur
01.2004

Bachelor of Laws (LL.B) -

University of Leeds
UK
01.1991

Skills

  • System Thinking
  • Certified LEGO Serious Play Facilitator
  • Engaging Communication Techniques
  • VSM
  • Process Map Documentation
  • Performance Management Implementation
  • Lead PDCA Analysis
  • Lead DMAIC Initiatives
  • Guide Collaborative Design-Thinking Initiatives
  • Support Agile Project Execution
  • Enhance Employee Engagement
  • Foster Continuous Improvement Culture
  • Support Executives In Hoshin Kanri Framework Adoption
  • Optimize Learning and Development Frameworks
  • Construct Competency Assessment Metrics
  • Utilize SPC Methodologies
  • Leadership Diagnostics Facilitation
  • Conduct Learning Needs Analysis
  • Curriculum Development for Experiential Training
  • Conducting Leadership Workshops
  • Stakeholder Management
  • Coordinate Business Growth Activities
  • Skilled in Document Creation and Diagramming Tools
  • Corporate presentations
  • Strategic goals
  • Organizational development
  • Operational excellence
  • KPI tracking
  • Operations management
  • Digital transformation
  • Staff development
  • Process improvements
  • Business development

Speaker

Various community sharing of knowledge & experience as guest speaker/trainer/panelist:

2020: Indonesia - How to Effectively Improve Your Organizational Customer Value Excellence Performance

2020: USA - Sustainable Business Practices through Process Habitualization and Standardization

2019: Indonesia - Improving Process Value-Chain via Data Driven Process Control Systems & Analytics

2019: Malaysia - Improving Inter-Generational Employee Engagement at the Workplace

2015: Indonesia - How to Achieve Customer Shared Value (CSV) From Within Your Organization

2012: Malaysia - Transforming the Skills Workforce via Realizing Opportunities and Challenges

1999: South Africa - Delegate & Ambassador for International Rotary Exchange Program

Activities & Interests

  • An active LinkedIn contributor
  • A Newbie motorcycle rider & enthusiast
  • Riding aspirations & goals: (1) Ride to Umling La, India (highest motor-able road/pass in the world). (2) Ride to Everest Base Camp, Nepal to Tibet. (3) Ride to complete the Scottish 500 Trail

References

References available upon request.

Timeline

Senior Vice President – Managing Director Office

KHAZANAH NASIONAL BERHAD (KNB)
12.2020 - Current

Vice President & Principal Consultant – Regional Sales Division

MY REPUBLIC Telecommunications PLC
01.2017 - 04.2020

Senior Manager & Principal Consultant – Organizational Development (OD)

SAPURA ENERGY BERHAD
01.2015 - 12.2016

Senior Manager & Principal Consultant – Organizational Development (OD)

SMH RAIL Sdn Bhd
01.2014 - 12.2014

Regional Manager, Organizational Development (OD) and Talent Management APAC

HALLIBURTON Asia Energy Services
01.2011 - 12.2013

Business Process Improvement Consultant

NEXUS-AIM Group
01.2010 - 12.2010

Senior Consulting Manager, Business Process Improvement

RENOIR CONSULTING GROUP
01.2003 - 12.2009

Senior Corporate Trainer

PARTNERS-IN-QUALITY SDN BHD
01.1999 - 12.2002

Productivity Consultant

IMPAC ASIA CONTROL SERVICES
01.1996 - 12.1998

IATA LEAN Six Sigma in Aviation -

IATA

Facilitator & Workshop Design for LEGO Serious Play Experiential Programs -

Rasmussen Consulting

INSEAD Design Thinking & Creativity for Business -

INSEAD

MIT System Thinking -

MIT

Facilitator in DDI Manager Ready Leadership Assessment Suite -

Halliburton

Professional Certificate in Training Program Design and Development -

CIPD

Bachelor of Laws (LL.B) -

University of Leeds
Kamarul BASARSENIOR VP & CONSULTING MANAGER