Khairunnisa Binte Kamis
Summary
Adaptable and willingness to learn more new things.
Overview
10
10
years of professional experience
Work History
Clinic Assistant
Loh&Loh Clinic and Surgery
10.2022 - Current
- Registration and dispensing of medications
- Explaining to patient regarding their medications to ensure that they're taking it correctly
- Checking and claiming TPAs for patients using insurance card
- Checking patient's MHCP balances to ensure that they receive the best coverage
- Claiming MHCP - Chas Acute/Chronic/Medisave/Flexi Medisave/Vaccination/Child Developmental Screening/HSG Health Plan
- Handling of rejected claims
- Answered incoming calls, scheduled appointments and filed medical records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Recalling patients back for their blood test review to ensure that any possible chronic illnesses are tackled properly.
- Ensuring that patient's personal and medical information are updated
- Booking appointment for patients / CHAS referral
- Responding to emails in a prompt manner
Patient Service Associate
KTPH
03.2022 - 10.2022
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Delivered support to medical staff in completion of patient paperwork.
Safe Distancing Ambassador
Elitez/MCI
02.2021 - 02.2022
- Ensuring that patients condone to the safe distancing rules
- Reminding patients to put up their masks whenever they’re not eating or drinking
- Guiding patients with disabilities
- Advising tenants and member of publics regarding the new regulations implemented
- Handling customer/patient's dissatisfaction
Patient Service Associate
Healthway Medical
06.2019 - 08.2020
- Assisting Doctor
- Administrative work
- Booking Appointments with Specialists/Hospitals – Private and Government Hospitals
- Assisting in simple health screening jobs – Taking of blood pressure and ECG
- Dispensing of medications
- Advising patients about the medications given to them
Internship Student
Raffles Hospital
09.2018 - 02.2019
- Assisting in Laboratory work
- Assisting in simple health screening jobs
- Sorted, organized, and maintained files.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Cashier
Cathay
04.2017 - 08.2017
- Assist customers daily with their purchase enquiries
- Operated cash register for cash, check, and credit card transactions
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Food runner
Pastamania
01.2014 - 12.2015
- Maintain prompt service and orderly seating during peak hours
- Delivered correct food items to tables according to order documentation.
- Restocked food supplies in kitchen and organized storage areas.
- Maintained speed of service for food orders while minimizing errors and complaints.
Education
Diploma - Health Management and Promotion
Republic Polytechnic
05.2019
GCE 'O' Levels
Fajar Secondary School
12.2015
PSLE
Unity Primary School
12.2011
Skills
- Computer and Software
- Microsoft Office - Word, Excel and PowerPoint
- Certified First Aider
Accomplishments
- Basic Food Hygiene
- Accomplishments
- JTC – Republic Polytechnic Final Year Project 2018:
- Placemaking in Woodlands North Coast
- NYAA Bronze Award
- B-Dazzled! Singapore Show Choir Festival 2014: Emerald 2015
- Resume of Khairunnisa Bte Kamis Page 3 of 3
- Award
- Student Conductor – Choir
- Music Talent Development Centre - MTDC
- SYF Central Judging: Silver
- Orientale Concentus V – International Coral Festival South
- Korea2015 2012
Languages
English
Chinese (Mandarin)
Malay
Timeline
Clinic Assistant
Loh&Loh Clinic and Surgery
10.2022 - Current
Patient Service Associate
KTPH
03.2022 - 10.2022
Safe Distancing Ambassador
Elitez/MCI
02.2021 - 02.2022
Patient Service Associate
Healthway Medical
06.2019 - 08.2020
Internship Student
Raffles Hospital
09.2018 - 02.2019
Cashier
Cathay
04.2017 - 08.2017
Food runner
Pastamania
01.2014 - 12.2015
Diploma - Health Management and Promotion
Republic Polytechnic
GCE 'O' Levels
Fajar Secondary School
PSLE
Unity Primary School
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