Summary
Overview
Work History
Education
Skills
Hobby: Playing Sports
Timeline
Generic

Josiah Dejonn Tong

Summary

A team player with good interpersonal and communication skills Nitec graduate in Chemical Process Technology. Being able to use equipment like gas chromatography and universal testing machine, calibration and maintenance of laboratory instruments, ensuring proper documentations of result and sample management according to SOP's. After looking at the job description, I'm very interested to learn how to Install equipment, improve tools, conduct maintenance, and compile alarms. Perform repairs and troubleshoot equipment to reduce downtime. Identify equipment failures, analyze issues using Pareto analysis, and assess weak points for improvement.

Overview

2
2
years of professional experience

Work History

Service Crew Member

Kiztopia
06.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Operated cash registers and POS systems

Intern

Hilleman Laboratories
07.2024 - 11.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.

Education

Chemical Process Technology

Institute of Technical Education
Singapore
12-2024

N Level

St Hilda's Secondary School
Singapore
12-2022

PSLE

St Hilda's Primary School
Singapore
12-2018

Skills

  • Customer service
  • Multitasking and organization
  • Strong work ethic
  • Fluent in English and Chinese
  • Reliability and punctuality
  • Teamwork and collaboration
  • Integrity and honesty
  • Workplace safety
  • Time management
  • Problem-solving

Hobby: Playing Sports

I find playing sports incredibly fulfilling because it gives me a sense of peace and allows me to clear my mind. Whether I'm playing volleyball, soccer, hockey or even just hitting the gym, the physical activity helps me to disconnect from daily stress and focus on what I'm doing. Exercising is great way to stay healthy and challenge myself physically and mentally. Whether I'm playing solo or with a team, sports are a great way to unwind and recharge.

Timeline

Intern

Hilleman Laboratories
07.2024 - 11.2024

Service Crew Member

Kiztopia
06.2022 - Current

Chemical Process Technology

Institute of Technical Education

N Level

St Hilda's Secondary School

PSLE

St Hilda's Primary School
Josiah Dejonn Tong