Josiah Leong

• Led, nurtured and managed 5 teams of high-performing Key Account, Enterprise Business Development, and Partnership managers
• Establish new strategic business verticals focusing on Partnerships with Government Entities, Trade associations, and NGOs.
• Achieved and executed a 40% boost in ARPU, contributing to a 30% YoY territory growth
• Pioneered expansion into new Government vertical, diversifying the Key Account portfolio and creating new strategic partnerships to drive New Candidate franchise
• Championed and participated in the execution of SEEK's unification project in Singapore
  
  Achievements
• FY23 Top Achiever - Head of Sales
• 100% Team Engagement Score
• 6 Members within Team awarded SEEKER of the Month
• Co-lead Jobstreet by SEEK Careerfair in 2023 to success
• Co-led 3 Virtual Career Fairs during Covid-19 and launched JobStreet Career Fair, the largest physical career fair in 2023 and 2024

• Evaluated and improved commercial strategy across 6 SEEK Asia markets.
• Led project models to depict ARPU growth and identify growth opportunities.
• Defined Project X roll-out & optimization strategy in line with country operating models.
• Provided sales training to drive successful product launches.
• Secured and onboarded a new partner to support Singapore operations for Project X within 5 days.
• Ideated, revamped, and kickstart Project X lead generation efforts in 4 countries (SG/MY/TH/HK) within 4 months, leading to a 400% uplift in Project X revenue

Achievements

• Secured $17 million funding for Synagie's SME Program.
• Increased Project X revenue by 400% through lead generation efforts.

• Led and managed the Corporate & Recruitment Sales teams
• Lead activities and performance of Field Sales Team through close coaching and KPI monitoring to lead Singapore team to Top Sales Country for FY21 (Team PnL - $12m++), and Top Sales (Manager) for Q1 FY22
• Designed and developed Strategic Account Plans to expand Customer Base and advance sales growth, leading to YoY Territory Growth of 32%
• Cross-collaborated across functional teams to triple Premium Branding Solution coverage to 65%
• Involved with Group-level customer success by driving Business retention and expansion to almost double YoY Relative Market Share by 91.98%
  
  Achievements
• SEEKER of the Month (Oct'21)
• Highest Team Engagement Score - FY21 / FY22
• 4 Members within team awarded SEEKER of the Month (Aug'22 / Dec'22 / Feb'22 / Apr'22)

• Hired and led a team to manage B2B2C Sales and Marketing strategies on e-Commerce Cross-border channels in 7 countries
• Conceptualized and Spear-headed "Synagie's SME Program", securing $17 million funding for the Program by Enterprise Singapore (ESG)
• Signed and managed 2 Logistics and 2 Sales Strategic Partnerships to significantly reduce Logistics and forwarding fees, expand cross-border channels to Vietnam, Indonesia and Thailand, and establish API-integrations across different Order and Inventory Management systems to Synagie
• Liaison with respective brand cross-functional teams to execute marketing and operational plans, Catapulting H2 FY20 sales growth by 38.09% (GMV of $400k)
• Conducted channel marketing negotiations across Lazada / Shopee / Qoo10, strengthening brand clientele awareness and optimizing conversion
  
  Achievements
• Acquisition of 10 Accounts and 5 Key Accounts in 1 month - Generating $300k bottom line revenue
  
  Extra Activities
• Speaker for LazMall Partners - Synagie
• Synagie Representative for Enterprise Singapore SEA Ecommerce Event

• Identify, develop and execute business growth strategy via market expansion
• Enabled cross-functional collaboration to focus on marketing activities to achieve 150% over-achievement in FY18 (PnL revenue - $140k)
• Acquire business prospects and building long term relationships with existing clients
• Streamlining of Sales Process Flow and Reporting formats to improve internal efficiency and cost-effectiveness
  
  Achievements
• Generated $36K of revenue on 8th day at work
• Launch Speaker for Kinofy's "SG Retail Accelerator Programme"

• Relationship managing of High Net-worth Individuals (HNWI) in the Wealth Banking Segment
• Active Financial advisory and Portfolio re-balancing of Investment / Treasury to consistently place in the top 30% Performance sales
• Acquisition of "New-To-Bank" and "New-to-Wealth" clients
  
  Achievements
• Best Trainee - Wealth Banking / Privilege (Apr'18)
• “Aspiring Achiever” status for “UOB Achiever's club” in Q2/2018
• Top 10 RM - Performance sales (Aug' 18)
• Top 10 RM - Performance sales (Q3 FY18) **Only RM with less than 6 months of experience

• Overall Supervision of Economy, Premium Economy and Business Class, leading a multi-ethnic team of 3-7 crew
• Conducting of Krishop Sales (Annualized $30,000 ++ sales)
• Conducting of Onboard Performance appraisals and Administrative reports
• Inflight announcements

Outstanding Achievements
• Performance Recognition - Top 5% of employee appraisal - FY 2010 / 2011 / 2012
• Performance Recognition - Top 1% of employee appraisal - FY 2013 / 2014 / 2015 / 2016

Extra Activities
• Member of SIA Wine Appreciation Group (WAG) (2014 - 2018)
• Safety, Security, Quality & Health Department Committee (2016 - 2018)
• Service Taskforce Champion Committee (2016 - 2018)
• BEST device committee (2016) - Passenger CRM Launch