JOSANNA B. SOLIMA
Admin Executive
Singapore,Singapore
Summary
To fulfill a position which I will grow with and find a company where I can be more productive and explore unlimited possibilities and opportunities.
Overview
14
14
years of professional experience
Work History
Administrative Executive
Mott MacDonald Pte Ltd
Singapore
08.2012 - 10.2018
- Handle staffs’ timesheet, expenses claims, and leave application such as Annual Leave, Sickness Leave
- Monitor daily attendance Calculate staffs’ Annual Leave entitlement and Leave Balance Coordinate Staff Training and Development Arrange and schedule staff Training and short courses internally and externally Maintain electronic and hard copy documents for filing and auditing Schedule and coordinates meetings, travel arrangements for staff, Directors, Managers from different regions In charge for company’s events arrangements like DnD, staff briefing and Sports and Recreation Purchase office supplies such as stationery, pantry supplies, and equipment
Human Resource cum Administrative Officer
Affiliated Computer Services, Inc.
01.2007 - 08.2011
- Organize staff workshops, training sessions, and activities Identify training and development opportunities Provide staff orientation for both existing and new staff Monitor Daily attendance Process health Insurances of the staff and assist in Hospitalisation and confinement
- Monitor staff performance Monitor daily attendance Perform administrative duties
Customer Service Officer
Advanced Contact Solutions, Inc.
02.2006 - 01.2007
- Handle calls from the customers and provide accurate information about their accounts
- Provide customers with product and service information Identify, research, and resolve customer issues using the computer system Follow-up on customer inquiries when immediate resolution is not available Research billing issues Perform administrative duties
Reservation and Ticketing Officer
South East Asian Airlines
05.2004 - 02.2006
- Handle phone and email flight inquiries, reservation and booking Attend to transactions such as retrieval, reinstatement, cancellation, rebooking, and giving option date Handle group booking from travel agencies and corporate accounts Prepare Itinerary and inform the clients accordingly Update daily documents such as Sales Report and Ticket monitoring Ensure that all manifest are tabulated with the airline system Perform admin duties
Education
BA Communication - undefined
University of the East
Post Graduate In Human Capital Management - Human Capital Management
Singapore Human Resource Institute
Singapore10.2017
Skills
Administrative Management
New employee orientations
Logistical Planning
Database coordination
Meeting Scheduling
Front Desk Management
Residency Status
Dependent Pass
Timeline
Administrative Executive
Mott MacDonald Pte Ltd
08.2012 - 10.2018
Human Resource cum Administrative Officer
Affiliated Computer Services, Inc.
01.2007 - 08.2011
Customer Service Officer
Advanced Contact Solutions, Inc.
02.2006 - 01.2007
Reservation and Ticketing Officer
South East Asian Airlines
05.2004 - 02.2006
BA Communication - undefined
University of the East
Post Graduate In Human Capital Management - Human Capital Management
Singapore Human Resource Institute