Overview
Work History
Education
Skills
Timeline
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Jordan FONG JINg Cheng

Overview

3
3
years of professional experience

Work History

F&B Server

Luckin Coffee
01.2023 - 02.2024
  • Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
  • Maintained a clean and organized dining area, enhancing overall guest experience.
  • Served food and beverages promptly with focused attention to customer needs.


Sales and Mechanic

Minimotors
07.2022 - 12.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Replacing Bike accessories or parts, when customer request


F&B Server

Shake Shack
11.2020 - 09.2022
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
  • Demonstrated exceptional multitasking abilities, managing multiple tables simultaneously without sacrificing service quality.
  • Maintained a clean and organized dining area, enhancing overall guest experience.
  • Served food and beverages promptly with focused attention to customer needs.

Education

No Degree - Sports And Exercise Sciences

PSB Academy
Marina Square
09.2024

No Degree - Mechatronics Engineering

ITE College Central
Ang Mo Kio
02.2023

Skills

  • Cleanliness standards
  • Food safety awareness
  • Active listening
  • computer skills

Timeline

F&B Server

Luckin Coffee
01.2023 - 02.2024

Sales and Mechanic

Minimotors
07.2022 - 12.2022

F&B Server

Shake Shack
11.2020 - 09.2022

No Degree - Sports And Exercise Sciences

PSB Academy

No Degree - Mechatronics Engineering

ITE College Central

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Jordan FONG JINg Cheng