Jordan FONG JINg Cheng
Overview
3
3
years of professional experience
Work History
F&B Server
Luckin Coffee
01.2023 - 02.2024
- Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
- Maintained a clean and organized dining area, enhancing overall guest experience.
- Served food and beverages promptly with focused attention to customer needs.
Sales and Mechanic
Minimotors
07.2022 - 12.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Replacing Bike accessories or parts, when customer request
F&B Server
Shake Shack
11.2020 - 09.2022
- Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
- Demonstrated exceptional multitasking abilities, managing multiple tables simultaneously without sacrificing service quality.
- Maintained a clean and organized dining area, enhancing overall guest experience.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - Sports And Exercise Sciences
PSB Academy
Marina Square09.2024
No Degree - Mechatronics Engineering
ITE College Central
Ang Mo Kio02.2023
Skills
- Cleanliness standards
- Food safety awareness
- Active listening
- computer skills
Timeline
F&B Server
Luckin Coffee
01.2023 - 02.2024
Sales and Mechanic
Minimotors
07.2022 - 12.2022
F&B Server
Shake Shack
11.2020 - 09.2022
No Degree - Sports And Exercise Sciences
PSB Academy
No Degree - Mechatronics Engineering
ITE College Central