Jordan Ang
Summary
Hardworking and passionate at jobs involving face to face interactions, while also displaying strong organizational skills. Versatile at communicating with clients, the general public or interviewees, by convincing them of seeing the situation from my point of view. Effective at selling ideas to a target audience by simplifying them into short, concise and easy to digest concepts. Displays insight into the backgrounds of clients or interviewees, and tailors the questions asked or information provided to suit the different demands. Team oriented and ready to help out fellow coworkers with potential problems.
Overview
1
1
year of professional experience
Work History
Survey Interviewer for Taylor Swift Concert 2024
EA Research And Consulting Singapore
03.2024 - 03.2024
- Linked survey objectives and questions to the Taylor Swift Concert to convince interviewees to participate
- Displayed empathy and attentiveness to interviewees answers, especially those relating to finance
- Developed rapport with respondents by utilizing effective communication skills
- Changed tone of voice and speaking manner when interviewing people from different socio-economic backgrounds
Survey Interviewer (Light to Night 2024)
EA Research And Consulting Singapore
01.2024 - 01.2024
- Explained survey objectives and procedures to interviewees.
- Facilitated smooth transitions between questions by using appropriate prompts tailored to individual respondent needs.
- Expressed a cheerful disposition when interacting with the public at the site when interviewing them
- Maintained professionalism when asking all questions, as well as providing concise explanations to more complicated questions
- Gathered on-the-ground data to be used for the analysis of the public reception towards the event, resulting in high-quality research outcomes
Retail Assistant
Marks & Spencer
04.2023 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options for different types of clothes
- Handled the different forms of cash or credit payment at the cash register
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards of M&S.
App Promoter
NTUC Fairprice
03.2023 - 04.2023
- Coordinated the flow of the lunch and dinner time crowd at the Bukit Panjang Kopitiam to the booths set up by NTUC to facilitate the promotion and setting up of the Fairprice App
- Facilitated in the handling of cash in and out of the cash register in the refunding of the balance of the Kopitiam Cards
- Advocated for the Fairprice App by educating the public on the upsides and promotions of using the app
- Guiding those less technologically inclined on how to use the app to make payment at Kopitiam and NTUC Fairprice supermarket
Education
Bachelor of Social Science - Psychology
Singapore Management University
Singapore12.2027
A Levels Certificate -
Anglo Chinese Junior College
Singapore 12.2020
O Levels Certificate -
Anglo Chinese School Independent
Singapore 12.2018
Skills
Empathy and Rapport Building
Organization
Interview techniques
Assertiveness
Customer service and assistance
Bilingual in English and Mandarin Chinese
Problem-Solving
Condensing key information
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Timeline
Survey Interviewer for Taylor Swift Concert 2024
EA Research And Consulting Singapore
03.2024 - 03.2024
Survey Interviewer (Light to Night 2024)
EA Research And Consulting Singapore
01.2024 - 01.2024
Retail Assistant
Marks & Spencer
04.2023 - 06.2023
App Promoter
NTUC Fairprice
03.2023 - 04.2023
Bachelor of Social Science - Psychology
Singapore Management University
A Levels Certificate -
Anglo Chinese Junior College
O Levels Certificate -
Anglo Chinese School Independent
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