Jonathan Thong Thim Khit

Events & Crowd Management

2023

Football Tour Friendly Match

• Singapore vs Tottenham
• Liverpool vs Bayern Munich

Concert

• Jacky Cheung Concert Tour

2024

• Coldplay: Music Of The Spheres World Tour
• Asia Tech x Singapore Expo

• Participated in ongoing professional development activities to stay current with industry trends and best practices.
• Educated customers on the proper usage of over-the-counter medications, reducing potential risks or complications.
• Streamlined inventory management, ensuring proper stock levels and timely reordering of pharmaceuticals.
• Resolved customer complaints professionally, addressing concerns promptly and courteously to maintain trust in the pharmacy''s services.
• Developed loyal customer base through consistent delivery of high-quality service, displaying genuine care for their wellbeing.
• Contributed to store promotions by creating eye-catching displays that showcased featured products effectively.
• Supported pharmacy operations through meticulous record-keeping and accurate data entry into relevant systems.
• Assisted pharmacists in dispensing prescriptions efficiently and accurately for customer.
• Confirmed customer information and insurance eligibility for prescriptions.
• Set and achieved company defined sales goals.
• Informed customers of promotions to increase sales productivity and volume.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

• Answered customer telephone calls promptly and appropriately handled needs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained a professional and welcoming front desk area, setting a positive first impression for guests.

• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Communicated with coworkers and managers about completed duties.

• Ensured sensitive documents were handled confidentially maintaining privacy standards within the workplace.
• Processed invoices and payment requests promptly, ensuring proper documentation was maintained for auditing purposes.
• Enhanced office efficiency by managing and organizing files, records, and correspondence.
• Handled incoming phone calls professionally directing them to appropriate parties or addressing client concerns directly when possible.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Input data into spreadsheets and databases.