Joash Mai Hong Rui
Summary
Developed essential sales skills in customer-focused environment, ready to transition into new field. Proficient in understanding client needs and delivering tailored solutions to enhance satisfaction. Seeking new challenge where these transferable skills can drive success and innovation.
Overview
2
2
years of professional experience
Work History
Sales Advisor
JD Sports Fashion
12.2024 - Current
- Assisted customers in selecting products, providing tailored recommendations based on preferences.
- Maintained knowledge of current promotions and product features to enhance customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Organized merchandise displays to optimize visual appeal and drive sales opportunities.
- Increased sales by establishing rapport with customers and identifying their needs.
- Trained new employees on customer service and organizing strategies.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Industrial Exposure Trainee
UNIQLO Jem
09.2023 - 10.2023
- Handled customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
- Monitored inventory levels, assisting in stock replenishment to maintain product availability for customers.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Education
Higher Nitec - Business Administration in Human Resource
Institute of Technical Education
1 Choa Chu Kang Grove, Singapore 68823601-2028
Skills
- POS Operation and Cashiering
- Sales experience
- Sales background
- Building rapport
- Customer service experience
- Upselling and cross selling
- Time management
- Adaptability
- Teamwork
- Attention to details
- Multitasking
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
Languages
English
Chinese (Mandarin)
Timeline
Sales Advisor
JD Sports Fashion
12.2024 - Current
Industrial Exposure Trainee
UNIQLO Jem
09.2023 - 10.2023
Higher Nitec - Business Administration in Human Resource
Institute of Technical Education