JEABCIEL ABRASALDO
Singapore
Summary
Service-oriented professional with over 3 years of experience in customer service, guest services, and office administration. Proficient in front desk operations, schedule management, and providing efficient support. Currently pursuing a Diploma in Hospitality and Tourism Management in Singapore, expected completion in February 2026. Seeking roles in customer concierge, guest services, or administrative support that value organizational skills and customer focus.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Household & Family Support
Private Household
02.2024 - 02.2026
- Managed daily schedules, routines, and household tasks with efficiency.
- Maintained a clean, safe, and orderly environment to high standards.
Clerical Office Staff
LGU Tanjay City Information Office
2022 - 2023
- Handled front desk duties, schedules, and official correspondence.
- Maintained documentation and filing systems with accuracy.
Customer Service Representative
Qualfon
2021 - 2022
- Assisted in processing orders and managing customer accounts efficiently.
- Resolved customer inquiries through effective communication and problem-solving skills.
Census Enumerator
Lgu Suite Inc.
2021 - 2021
- Recorded responses using mobile devices, maintaining attention to detail throughout data entry process.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
Service Coordinator
Toyota
2015 - 2016
- Scheduled servicing, coordinated with clients and mechanics, and updated service records.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Education
Diploma - Business Administration
Singapore
Singapore Certificate - Business
Singapore
Singapore Diploma - Hospitality & Tourism Management
Kingston International School
Singapore02.2026
Information Technology – Coursework Completed - Information Technology
Negros Oriental State University
Philippines11.2011
Skills
- Guest services and front desk operations
- Customer service and client relations
- Office administration and scheduling
- Documentation and records management
- Microsoft Office Suite proficiency (50 WPM)
- Multilingual communication: English and Filipino
Certification
- CCNA Expert – Network Automation, Cloud, and Emerging Technologies (Completed: 30 September 2025)
- Introduction to Hardware and Operating Systems – IBM (Completed: 7 June 2025)
- Certificate of Appreciation – Volunteer & Event Work
- Certificate of Participation – Fiesta & Cultural Event Committees
LANGUAGES
English
Bilingual or Proficient (C2)
Filipino
Bilingual or Proficient (C2)
Timeline
Household & Family Support
Private Household
02.2024 - 02.2026
Clerical Office Staff
LGU Tanjay City Information Office
2022 - 2023
Customer Service Representative
Qualfon
2021 - 2022
Census Enumerator
Lgu Suite Inc.
2021 - 2021
Service Coordinator
Toyota
2015 - 2016
Diploma - Business Administration
Singapore
Certificate - Business
Singapore
Diploma - Hospitality & Tourism Management
Kingston International School
Information Technology – Coursework Completed - Information Technology
Negros Oriental State University