Summary
Overview
Work History
Education
Skills
Languages
Attributes
Hobbies and Interests
Timeline
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Jackson Jos

Jackson Jos

New Delhi

Summary

Pursuing opportunity to improve my skills which allow me to grow professionally within the organization, while effectively utilize my versatile skill set to help promote your corporate mission and exceed team goals.

Senior Consular officer with over 8 years of work experience in an International environment. A pro-active team player having a great sense of accuracy and responsibility, deliver high quality work, possess a high degree of integrity and be able to resist third party pressure on visa and other consular matters. An enthusiastic, energetic, dedicated and a representative professional of academic level with knowledge of and experience in Consular Affairs and Client Management. Successful public relations professional with substantial experience developing and executing successful PR campaigns. Skilled at creating positive relationships with media, stakeholders and clients. Strategic and committed to staying responsive and proactive in dealing with crises.

Overview

11
11
years of professional experience

Work History

Senior Consular Officer

The Netherlands Embassy
New Delhi, India
01.2014 - Current
  • Handled a wide range of consular services, including short term (Schengen) and long-term (MVV) visa applications, Dutch passport applications, issuance of Consular Declaration, legalizations and civic integration exams, consular assistance to Dutch nationals, answering enquiries, etc.
  • Answers and processes queries received through the consular email inbox of the Embassy, inclusive of urgent / sensitive cases;
  • Communication between applicants, consulates and Immigration authorities;
  • Conduct interviews with applicants and reference persons;
  • Flexibility during visa high season and ready to perform any other work related duties as assigned by the supervisors;
  • Drafts the minutes of meetings of the Consular Section, ensuring the next meeting is scheduled in the CA calendar and sending the correspondence invitation for a Zoom or physical meeting;
  • All consular documents handled are archived in time, complete and well organized;
  • BHV member (First Aid + Rescue member) of the Embassy;
  • Chairman position in Postraad / Mission council
  • Improved overall customer satisfaction levels by delivering prompt resolutions to inquiries regarding consular services from both NL citizens and Indian nationals.
  • Participated in ongoing professional development opportunities, continuously enhancing skills relevant to the role of Consular Officer like Comma training, CSO Fraud training, Consular working visits, etc.

Trainee Officer - Operations

VFS Global Service Pvt. Ltd
New Delhi, India
02.2013 - 10.2013
  • Customer service desk-assisting and handling clients with information, documentation and services; Handling and making financial reports; Communication with Embassies for consular instructions & other assistances.

Education

M.B.A - MARKETING -

Punjab Technical University
01.2014

BACHELOR DEGREE - B.B.M -

Nehru Arts & Science College
Coimbatore, Tamil Nadu
01.2011

HIGH SCHOOL - Arts & Commerce -

Nirmala Matha Central School
01.2008

Skills

  • Microsoft Office Tools
  • Policies and procedures implementation
  • Document Verification
  • Visa processing
  • Interview techniques
  • Event Planning
  • Social media like Facebook and LinkedIn
  • Internet Browsing

Languages

English
Basic Dutch
Hindi
Malayalam
Tamil
Arabic

Attributes

  • Fast learner and positive work attitude
  • Strong organizational, analytical and time management skills
  • Good presentation and communication skills
  • Ability to be a good team player as well as independently
  • Assertive approach and takes initiative
  • Attentive to details and high level of accuracy with the ability to prioritize tasks
  • Flexible, resilient under pressure and decisive with the ability to deliver results within tight guidelines and minimum supervision

Hobbies and Interests

  • Traveling
  • Running
  • Fitness
  • Music
  • Movies

Timeline

Senior Consular Officer

The Netherlands Embassy
01.2014 - Current

Trainee Officer - Operations

VFS Global Service Pvt. Ltd
02.2013 - 10.2013

M.B.A - MARKETING -

Punjab Technical University

BACHELOR DEGREE - B.B.M -

Nehru Arts & Science College

HIGH SCHOOL - Arts & Commerce -

Nirmala Matha Central School
Jackson Jos